Museum Shop Sales Associate, Part-Time Temporary

Museum Shop Sales Associate, Part-Time (Non-exempt) – multiple positions available

Part-Time, Temporary

Why Join Us?

At the Denver Art Museum (DAM), we believe creativity and community thrive in a safe, welcoming environment. As a Museum Shop Sales Associate, you will play a vital role in promoting and representing the DAM and Museum Shop by providing high quality customer service to all visitors, while emulating the Denver Art Museum Core Values.  You will assist with the daily operations of the Museum Shop by interacting with and assisting visitors, making and processing sales, and restocking merchandise.   If you are dependable, attentive, and committed to excellent service, we’d love to have you on our team! 

Temporary Position: October 1, 2025 – February 8, 2026.

Schedule: Part-time, 16–30 hours per week.

Location: Denver Art Museum.

Pay Range: $19.00 - $21.00/hour (Based on experience).

A $0.50/hour language differential is available for candidates who demonstrate Spanish language proficiency.

Perks & Benefits: Free RTD EcoPass; free DAM Family Membership; 4 hours of personal time plus Colorado paid sick leave; Employee Assistance Program; subscription to Headspace; 403(b) Retirement Plan with immediate eligibility to contribute; those who meet the requirements after one year and 1,000 worked hours qualify for the 3% non-elective contribution and up to 2% match program; and more.

What You’ll Do

As a Museum Shop Sales Associate, your responsibilities will include:

• Customer Service & Sales
  • Greet and engage customers in a friendly, professional manner
  • Understand customer needs and recommend products accordingly
  • Drive sales through product knowledge, suggestive selling, and upselling
• Store Operations
  • Complete all POS transactions in a professional and friendly manner
  • Reconciles POS register at the end of the shift (counting monies and entering data)
  • Maintains all Shop departments and areas in a neat and organized manner, and adheres to all cleaning protocols set in place for the museum
  • Acts as a resource for questions relating to the general museum, exhibitions, the museum complex, the surrounding area, and attractions
• Product Knowledge & Merchandising
  • Stays informed on current promotions, sales, and product features/benefits
  • Actively promotes membership sales and membership renewals
  • Restocks products throughout the day and at closing
  • Communicates product needs to the management team or to the shop lead. 
  • Ensures merchandise is tagged, priced, and presented neatly, including new merchandise, on the sales floor
• Team Collaboration
  • Communicate effectively with coworkers and management
  • Participate in team meetings, training, and store events
  • Support peers with tasks and contribute to a positive store culture
  • Attends museum staff meetings (Huddle and All-staff) as well as attend on-going employee enrichments/training programs and customer service trainings 
  • Consistent usage of the Racial Equity Lens in day-to-day operations
  • Yearly goal setting to support Racial Equity Roadmap initiatives

What We’re Looking For

You might be a great fit if you have:

• A high School diploma or equivalent and previous retail experience (2+ years preferred)
• Exceptional customer service skills
• Comfort with sales techniques such as suggestive selling and product knowledge
• Basic math skills for handling cash and inventory
• The ability to use positive language
• A positive attitude and professional demeanor
• People-oriented perspective with a focus on inclusiveness
• Dependability, punctuality, and a team-oriented mindset
• Propensity for being detail-oriented with good organizational skills
• The ability to balance multiple priorities and stay organized in a dynamic, fast-moving environment, especially during special events
• The ability to adapt to a variety of situations
• A dynamic, flexible approach when changes arise
• Patience with the ability to listen and understand
• Creative and curious mindset

Work Environment/Physical Activities

• Required to work evening hours and weekends or holidays where necessary; must be flexible to change hours for exhibitions and events 
• Environment: temperature controlled
  • Activities: Ability to stand for long periods of time (entire shift)
  • Capable of lifting/moving up to 30-40 lbs
  • Able to bend, reach, and climb ladders as needed for merchandising and stocking

The position is temporary and not covered by a collective bargaining agreement with AFSCME-CWU.

Please note: Parking at the museum is paid-only.

Our Hiring Process & What to Expect

We know job searching can be overwhelming, so here’s a transparent look at our process:

• Application close date is: September 14, 2025.
• Due to the high volume of applications, we are unable to respond to phone calls or emails regarding application status. Candidates selected for interviews will be contacted directly.
• Interview process will include an in-person panel interview at the DAM.
• NOTE: The DAM prioritizes adaptability and a human-centered work environment. We are happy to consider accommodations. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Who We Are

At the Denver Art Museum, we are deeply committed to standing against discrimination, violence, and hate in all forms against any individual or group. And we remain focused on fostering inclusion, equal opportunity, and belonging inside and out.

The museum serves as a platform for creative expression and community well-being by collecting and presenting work by artists from diverse backgrounds, perspectives, and experiences, including those communities that have been historically underrepresented in museums. We give space to a wide range of artist voices by sharing the work of and collaborating with artists and creatives from all races, backgrounds, and identities. 

We believe that art and creativity have the power to promote mutual understanding and highlight our shared humanity—connecting, inspiring, and empowering people and communities. The museum’s board of trustees, volunteers, and staff remain committed to being an anti-racist organization and making the Denver Art Museum an inclusive and diverse place where everyone always feels welcome.