About the role:
One to One Health is seeking a highly organized and adaptable Training Specialist who thrives in a fast-paced environment and can juggle multiple priorities with precision. This role is dedicated to helping our new team members become independently successful as quickly as possible. You will manage the onboarding and training process for new care team members, from the interview process through their first ninety days. You will create and disseminate the training schedule. You will shepherd them through the process, delivering a portion of the training yourself while also ensuring that they receive training from subject matter experts. You will manage some administrative tasks (e.g., travel logistics for training and ordering appropriate equipment) and will be expected to update ongoing training workflows, including structure, cadence, channel, and tracking. You will also step in on other operational projects (everything from phone screens to data review) as needed.
We’re looking for someone who is relentlessly organized, quick to adapt, and energized by helping others ‘take flight.’ You notice the small things that could derail a smooth onboarding experience and address them before they become problems. You’re comfortable juggling multiple projects and working with many people to keep new hires on track. You communicate clearly, follow through on commitments, and bring a calm, solutions-oriented approach when challenges arise.
Job requirements:
- Own the onboarding process from offer acceptance through the first 90 days, ensuring new hires are set up for success.
- Build, maintain, and share training schedules, coordinating sessions with subject matter experts and delivering portions of training yourself.
- Manage logistics such as travel arrangements, equipment orders, and system access for new hires.
- Track progress for each onboarding cohort, adjusting training cadence and materials as needed.
- Refine training workflows over time, including structure, content, delivery channels, and tracking methods.
- Partner with operations leadership to identify gaps with individual employees and the onboarding experience as a whole
- Jump into other operational projects as needed
Key skills and attributes
- Exceptional organizational skills and attention to detail
- Clear, confident communication skills
- Willingness to have difficult conversations when needed
- Comfort leading training sessions and engaging an individual or group
- A proactive, problem-solving mindset
- Experience in a fast-paced, multi-stakeholder environment
What we offer:
- A collaborative, mission-driven startup environment where your contributions will have far-reaching, visible impact
- High degree of autonomy and responsibility in shaping operational success
- Competitive salary and comprehensive benefits package
- In-person role at our corporate office, where you’ll collaborate closely with the operations team and provide valuable insights
- Opportunities for professional and personal growth in a dynamic, expanding organization
One to One Health is an equal opportunity employer and does not discriminate in hiring based on race, color, creed, religion, sex, sexual orientation, national origin, age, disability, pregnancy, genetic information, gender identity, or veteran status.
