Assistant Manager

Assistant Manager

At express mart, we are deeply ingrained in our community and dedicated to fostering our team.  We understand that our employees are just as valuable as the customers we serve.  We appreciate the hard work and commitment our team brings every day, and we strive to reflect that appreciation in our work culture.

We are currently seeking an Assistant Manager who is eager to learn and grow in a supportive, welcoming work atmosphere.  This role offers flexibility, competitive pay, enticing benefits, and the opportunity to play a critical role in maintaining our high standards of customer service and driving sales.

The Role

As our Assistant Manager, you will learn all aspects of managing a convenience store from inventory management to store level marketing.  Your role will include supporting your store manager with merchandising, ordering, housekeeping, loss prevention, employee training and coaching, and ensuring compliance with all company policies and store standards.

Key Responsibilities

• Learn and understand all aspects of store operations including inventory management, store-level marketing, cash handling and store maintenance.
• Assist in the management of staff; including training and coaching where needed.
• Develop strong product knowledge to answer customer queries and make recommendations.
• Assist in meeting and exceeding store sales goals.
• Ensure the store is clean, safe and in order, in compliance with company and regulatory standards.
• Learn to analyze sales data and trends to make informed decisions.
• Build and maintain positive relationships with vendors, customers, and staff.
• Check in orders and verify accuracy upon delivery.
• Handle invoicing and ensure proper documentation.
• Address and resolve customer complaints in a professional and timely manner.

Who are we looking for?

We welcome all applicants, including candidates with disabilities.  We’re seeking individuals with strong leadership skills, excellent communication abilities, and a passion for customer service.  Prior experience in retail, customer service, or food service management would be beneficial for this role.  An Assistant Manager should be a quick learner and have the ability to adapt to new situations in a fast-paced environment.

Working environment and physical demands

This active role operates in a retail environment with coolers, freezers, and merchandising displays with items available for purchase.  The position requires regular talking and hearing and physical activities such as standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing.  The successful candidate will lift and/or move items over 50 pounds and must have specific vision abilities.

Hours of work

As an Assistant Manager at express mart, you'll enjoy a consistent second-shift schedule (2 PM – 10 PM) with rotating weekends, ensuring stability while keeping your days free. You'll work opposite the Store Manager, providing leadership and support during key business hours. This structured schedule allows for work-life balance while playing a vital role in our team’s success!

Why join express mart?

express mart offers flexibility, competitive wages, and extensive benefits in a friendly work environment.  It is our mission to ensure a better day for our team members by fostering an environment where they can show up as their best selves and carry that energy home to their families.  We believe in the “whole person” approach and are committed to providing resources to help you realize your potential.

EEO Statement:

Home Service Oil is committed to providing equal employment opportunities. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Home Service Oil will be based on merit, qualifications, and abilities. Home Service Oil does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, HIV or AIDS status, veteran status, disability, genetic information, lawful off duty use of alcohol or tobacco products, civil air patrol membership, or any other characteristic protected by law.