Office Manager

At Pinnacle Dental, we believe that creating perfect smiles makes the world a better place. We are looking for an Office Manager who shares this value and wants to help our clinic serve patients efficiently and compassionately. The ideal candidate will be friendly, organized, and outgoing, with strong interpersonal skills and the ability to multitask in a fast-paced environment. 

Simply Dental Management has practices in Massachusetts, New Hampshire, and Connecticut. Simply Dental Management is doctor owned and we simply strive every day to do right by our patients and team members.

Responsibilities: General supervision of all other business aspects of the practice, including but not limited to: 

• Run daily reports and perform close of day duties
• Supervise clinical staff and manage the overall clinic schedule 

• Oversee future treatments and collections of past due accounts 

• Respond to patient, staff and doctor inquiries efficiently 

• Ensure quality dental care and resolve patient issues according to policies and regulations

• Track new patient calls and referral sources. 

• Assist with practice-building and public relations efforts 

• Recruit, train, and manage office staff to meet operational needs 

• Create staff schedules and ensure performance standards are met 

• Monitor the office budget and oversee supply purchases and operational expenses 

• Handle administrative tasks, including deposits, revenue posting, and payroll. 

• Oversee marketing and promotion campaigns

• Coordinate with clinical staff on scheduled and unscheduled treatments 

• Write reports and analyze management data

• Manage insurance claims and patient billing, including follow-ups on overdue accounts 

• Prepare reports on outstanding accounts receivable

Full-Time Benefits:

• Health Insurance enrollment on your first day
• Vacation Time
• Paid Holidays
• Paid Sick time
• Dental and Orthodontic Discounts
• 401K Retirement Plan

Qualifications and Skills: 

• Bachelor’s or Associate’s Degree preferred 

• 5+ years’ dental management or supervisory experience required 

• Knowledge of dental terminology and dental office procedures 

• Knowledge of accounting and administrative principles and procedures 

• Knowledge of dental insurance plans, billing, and claims processing 

• Knowledge of Dental management software 

• Knowledge of MS Office: Word, Excel, and PowerPoint