Guest Services Associate

What Makes You Qualified? 

·        Experience in customer service preferred

·        Able to organize and prioritize use of time. Is an excellent multi-tasker with the ability to bring tasks to completion under time constraints and in an environment where there may be multiple interruptions.

·        Good verbal and written skills.

·        Experience and comfort in learning and using common technology and equipment such as computer, copier, fax, and multi-line phone, to perform responsibilities.

·        Intermediate level knowledge and skill in using Microsoft Office Suite Products including Word, Excel, Outlook, Publisher, and PowerPoint.

·        Demonstrated understanding of and ability to use developed database programs to enter data, look up information, and generate reports, as this position requires the use of a data system.

·        Can work independently but is comfortable working as part of a team.

·        Must have means of transportation

·        Can set and keep boundaries including respect the privacy of others, refrain from gossip, and keep confidential matters to her/himself.

Working Conditions and Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit and / or stand for extended periods of time, use office equipment, use hands in a repetitive motion, walk up and down stairs, bend, stoop, talk and hear. Specific vision abilities required include close vision, depth perception and ability to adjust focus. Some lifting and carrying of items up to 50 pounds may be required. The employee will work in a shared space. The noise level is usually quiet. A background check and drug screen will be conducted. Masks are required inside all buildings regardless of vaccination status.  

Availability Needs:

The Welcome Center is staffed based upon the needs and activities offered by the Scarritt Bennett Center. The Welcome Center may be open from 7am to 10pm based upon the daily schedule. Daily work shifts are within these time frames.