Branch Director

POSITION DESCRIPTION 

 
The Branch Director is responsible for the overall direction, management, safety, and operations of a designated Branch. This role centers on delivering a comprehensive, dynamic, and outcome-driven experience for Club members. The Branch Director leads the selection, training, and supervision of staff and volunteers; oversees program development, implementation, and evaluation; and fosters strong community relationships. They ensure a healthy and safe environment while working closely with Club parents/guardians, Branch staff, and finance teams to manage member attendance and billing. The Branch Director is also accountable for budgetary oversight and financial control. 

You are someone who works at a faster-than-average pace and takes initiative when something needs to be done. You thrive in managing multiple priorities and consistently find ways to get things done. As an experienced leader, you are passionate about developing your direct reports into capable leaders. You excel at holding people accountable and supporting them in achieving results. 

ESSENTIAL FUNCTIONS 

Essential functions and responsibilities include, but are not limited to:   

Leadership: 

• Supports and mirrors the culture, mission, values, and core beliefs of Boys & Girls Clubs of Greater Scottsdale. 

• Ensures a healthy and safe environment with high-quality programs and services that prepares youth and staff for success. 

• Creates a dynamic, positive work environment for staff members. Maintains close daily contact with direct and indirect reports. Provides coaching, training opportunities, redirection, and encouragement; helps develop skill set necessary for internal promotion.   

• Oversees Club volunteers. 

• Models positive guidance and discipline techniques to redirect member behavior issues. 

• Promotes and demonstrates active supervision techniques when working with Club members.  

• Provides sound judgement and decision-making. Acts quickly in emergency situations. 

• Implements and ensures adherence to BGCS’s policies and procedures. 

• Provides information to support Executive Team decision-making. 

• Fosters and maintains Club public relations; increases visibility of Club programs and services within the community and school systems; acts as a liaison between Club and community. 

• Grows Branch membership, attendance, and retention. 

• Encourages positive relationships between staff, and Club members and their families. 

• Promotes an inclusive, welcoming, and respectful environment that embraces diversity. 

Management: 

• Manages Branch financial resources; assists in the development of annual Branch budget; approves, and submits purchase orders, receipts, and invoices.  Ensures good stewardship of funds. 

• Provides strategic program planning and ensures that the implementation of Branch programs and activities satisfy stated objectives.  

• Appraises staff performance. Provides regular, constructive feedback, and redirection when necessary. 

• Ensures the timely completion and submittal of reports and projects. 

• Maintains a safe, clean, and organized property; works with Facilities Director to ensure maintenance needs are appropriately addressed. 

• Monitors and ensures accurate tracking of Club programming and member invoicing. 

Additional Responsibilities: 

• Other duties as assigned. 

QUALIFICATIONS & SKILLS 

 
Required: 

• Bachelor’s degree from an accredited college or university or equivalent work experience in a related field.  

• Minimum 5 years’ work experience in a Boys & Girls Club or similar youth development organization. 

• Minimum 1 year of supervisory experience. 

• Ability to multitask and readily adapt to Club’s changing needs. 

• Excellent verbal and written communication skills. 

• Excellent interpersonal and cooperative working skills. 

• Must be proficient in the use of Microsoft Suite and be comfortable adapting to new technology. 

• Ability to earn and maintain CPR and First Aid certifications. 

• Maintains a valid driver’s license and meets eligibility requirements to drive Club vehicles. 

• Flawless ethics and integrity. 

• Safety oriented mindset. 

Recommended: 

• Direct youth programming experience. 

• Experience working in a non-profit setting. 

• Participation in Boys & Girls Clubs of America’s Spillett Leadership Academy. 

PHYSICAL DEMANDS  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities. The phrases “occasionally”, “regularly”, and “frequently” correspond to the following definitions: “occasionally” means up to 1/3 of working time, “regularly” means between 1/3 and 2/3 of working time, and “frequently” means 2/3 and more of working time. 

• Must maintain energy and be attentive for 8 hours or more a day. 

• Must be able to work in an office environment with frequent hours at a computer. 

• Must be able to regularly deal with normal levels of stress. 

• Must be able to regularly lift and/or move 35 pounds in a safe and sound manner. 

• Must be able to regularly sit, stand, walk, and occasionally run, jump, squat, kneel and twist. 

WORKING CONDITIONS 

• Work environment is varied, divided between typical office setting and roaming field work. 

• Must be able to complete work satisfactorily despite significant, frequent distractions throughout the workday. 

• Workload and working hours may fluctuate throughout the year.  Split shifts and longer than 8-hour days may be necessary. 

• Work may require frequent and unexpected shifts in attention or direction.  May be required to provide programming directly for youth and/or teen members.  

• May be required to drive Club vehicles, including a 15-passenger minibus. 

• Occasional Saturday or late evening programming or events may occur where attendance and/or assistance is required. 

OUR VALUES 

ACCOUNTABILITY 

We uphold punctuality and accountability by consistently meeting deadlines, holding others accountable when needed, and fostering a culture of personal responsibility through transparent communication for continuous improvement. 

INCLUSIVITY 

We prioritize inclusivity, valuing the needs of our staff, members, and families. We put community and team interests above personal interests.  

INTEGRITY 

We uphold a culture of excellence, accountability, and integrity, where we strive for a high performance, engage in crucial conversations, and address any integrity concerns promptly. 

RESPECT 

Striving for continuous improvement, we encourage open dialogue and embrace accountability. 

SAFETY 

We embody a safety-first culture, actively seeking to enhance policies for safer operations, fearlessly reporting safety concerns, and prioritizing safety in all decision-making processes. 

TRANSPARENCY 

We foster a culture of transparent communication, embracing respectful radical candor with leaders, peers, and colleagues, openly addressing concerns, and seeking help when needed to continually improve our organization. 

QUALIFICATIONS & SKILLS 

 
Required: 

• Bachelor’s degree from an accredited college or university or equivalent work experience in a related field.  

• Minimum 5 years’ work experience in a Boys & Girls Club or similar youth development organization. 

• Minimum 1 year of supervisory experience. 

• Ability to multitask and readily adapt to Club’s changing needs. 

• Excellent verbal and written communication skills. 

• Excellent interpersonal and cooperative working skills. 

• Must be proficient in the use of Microsoft Suite and be comfortable adapting to new technology. 

• Ability to earn and maintain CPR and First Aid certifications. 

• Maintains a valid driver’s license and meets eligibility requirements to drive Club vehicles. 

• Flawless ethics and integrity. 

• Safety oriented mindset. 

Recommended: 

• Direct youth programming experience. 

• Experience working in a non-profit setting. 

• Participation in Boys & Girls Clubs of America’s Spillett Leadership Academy. 

PHYSICAL DEMANDS  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities. The phrases “occasionally”, “regularly”, and “frequently” correspond to the following definitions: “occasionally” means up to 1/3 of working time, “regularly” means between 1/3 and 2/3 of working time, and “frequently” means 2/3 and more of working time. 

• Must maintain energy and be attentive for 8 hours or more a day. 

• Must be able to work in an office environment with frequent hours at a computer. 

• Must be able to regularly deal with normal levels of stress. 

• Must be able to regularly lift and/or move 35 pounds in a safe and sound manner. 

• Must be able to regularly sit, stand, walk, and occasionally run, jump, squat, kneel and twist. 

WORKING CONDITIONS 

• Work environment is varied, divided between typical office setting and roaming field work. 

• Must be able to complete work satisfactorily despite significant, frequent distractions throughout the workday. 

• Workload and working hours may fluctuate throughout the year.  Split shifts and longer than 8-hour days may be necessary. 

• Work may require frequent and unexpected shifts in attention or direction.  May be required to provide programming directly for youth and/or teen members.  

• May be required to drive Club vehicles, including a 15-passenger minibus. 

• Occasional Saturday or late evening programming or events may occur where attendance and/or assistance is required. 

OUR VALUES 

ACCOUNTABILITY 

We uphold punctuality and accountability by consistently meeting deadlines, holding others accountable when needed, and fostering a culture of personal responsibility through transparent communication for continuous improvement. 

INCLUSIVITY 

We prioritize inclusivity, valuing the needs of our staff, members, and families. We put community and team interests above personal interests.  

INTEGRITY 

We uphold a culture of excellence, accountability, and integrity, where we strive for a high performance, engage in crucial conversations, and address any integrity concerns promptly. 

RESPECT 

Striving for continuous improvement, we encourage open dialogue and embrace accountability. 

SAFETY 

We embody a safety-first culture, actively seeking to enhance policies for safer operations, fearlessly reporting safety concerns, and prioritizing safety in all decision-making processes. 

TRANSPARENCY 

We foster a culture of transparent communication, embracing respectful radical candor with leaders, peers, and colleagues, openly addressing concerns, and seeking help when needed to continually improve our organization.