Account Manager - Payment Partners

POSITION SUMMARY

This position carries responsibility for both client success and revenue growth, including increasing payment volumes and expanding BillGO’s share of partner digital payments. This role is highly strategic: success is measured not just by maintaining relationships, but by driving incremental sales, account expansion, and profitability. 

AREA OF FOCUS

All other duties as assigned, plus…

• Revenue & Growth Leadership 
• Own a portfolio of payment partners with accountability for net revenue growth. 
• Develop and execute partner growth strategies that expand payment volumes (transaction count and dollar value). 
• Identify upsell and cross-sell opportunities, negotiating commercial terms to maximize BillGO’s share of interchange revenue. 
• Sales Accountability 
• Drive sales opportunities within existing partner accounts and through new partner introductions. 
• Meet or exceed revenue and growth targets set by BillGO leadership. 
• Collaborate with Business Development and Product teams to craft solutions aligned with partner needs. 
• Relationship Management 
• Serve as a trusted advisor and senior point of contact for executive stakeholders at partner organizations. 
• Lead Quarterly Business Reviews (QBRs) to present performance results, strategic insights, and growth opportunities. 
• Resolve escalations with urgency, ensuring high partner confidence and satisfaction. 
• Market & Partner Insight
• Maintain a deep understanding of partner business models, virtual card economics, and payment industry trends. 
• Advocate for partner needs within BillGO to influence product direction and operational improvements. 

Qualifications:

• 3–5 years of escalation management, account management, partner management, or business development experience, preferably in fintech, payments, or financial services.
• Strong understanding of payment ecosystems, virtual cards, and interchange economics (preferred).
• Proven ability to analyze data and translate it into actionable insights
• Excellent communication and relationship-building skills, with the ability to influence at multiple organizational levels.
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Self-starter with a growth mindset and strong problem-solving skills