KEY DUTIES AND RESPONSIBILITIES
The Café Supervisor creates a welcoming, comfortable environment for Grace Café customers by providing fast and friendly service, strong customer service, quality products and a clean, safe environment. The Café Supervisor is responsible for the following:
- Serve the Lord Jesus Christ in the Hospitality department by providing welcoming hospitality on behalf of Grace Church.
- Opens and closes the café according to café procedures.
- Oversees the café employees on Sundays, weekdays, and events to ensure there is an efficient operation.
- Greets and interacts with the customers in a friendly and timely manner.
- Performs various duties to fill customer orders, such as brewing coffee, making barista beverages, teas, and a variety of cold beverages using coffee equipment and other cafe equipment.
- Serves high-quality food and beverage items, including hot and cold drinks, soup, salads, bakery products, and sandwiches.
- Creates schedule for café staff and volunteers.
- Works with the Café Manager to recruit, train, and manage café staff and volunteers.
- Keeps all equipment, counters, utensils, etc., clean to maintain a food-safe work area.
- Maintains a clean customer area.
- Operates the point-of-sale system by opening and closing the cash drawer, receiving payments, counting money, processing the deposit, and completing the sales report.
- Maintains a well-organized inventory system and completes a periodic count of all items in the café as required.
- Places periodic orders for café products as required.
- Update the menu boards and POS system as required.
- Other duties as assigned.
