Architectural Interiors Specialist

Architectural Interiors Specialists provide technical project management support for the sales efforts of the company. This role is critical in retaining & increasing profitability while also solving complex issues that occur throughout a project. Architectural Interior Specialists are accountable to ensuring the overall success of a project’s order and installation. They are responsible for finding potential threats to success early and finding solutions.

This position reports to Director of Operations.  

Duties Include:

• Pre-order
  • Gather construction documents, determine product selection and strategy ensure spec adherence, client satisfaction, and increase project win rate.
  • Work with design team, vendors, and sales coordinators to gather information for bid responses.
  • Review awarded contracts for accuracy and work with leadership to gain required contract signatures and agreements for projects.
  • Review and obtain approvals for all shop drawings, product submittals, schedules, and pricing.
  • Perform site visits to confirm site infrastructure, details, requirements and communicate with the team.
  • Review proposed product applications and communicate in project team meeting findings to ensure proper functionality.
  • Attend all client and project meetings held by General Contractors to ensure project success.
  • Review field dimensions and requirements for product order placement.

• Post-order
  • Lead and coordinate pre-install meetings with all parties involved.
  • Schedule installations with the clients or GC’s and communicate to the team.
  • Communicate and ensure the installation companies’ compliance with all safety training, badging, and other project requirements.
  • Obtain all required COIs for project success.
  • Create Autodesk Build file and upload necessary files as the project progresses.
  • Manage and coordinate all manufacture deliveries at site with the installation companies.
  • Continually review the product shipment status, LTL’s, shortages, and delays from manufacturers and communicate to the team.
  • Perform preliminary punch list walkthrough with installation companies to remedy all on-site issues prior to formal punch with client.
  • Perform formal punch list walkthrough with client and communicate with PC all product issues required to be rectified.
  • Perform site visits as required, identifying any short shipments, damages, wrong product, and communicate to team for punch submittals to the manufacturers.
  • Manage all punch-related issues until full completion and client satisfaction.

• Ongoing
  • Assist sales team where possible as a subject matter expert for Architectural Interiors products to help add technical assistance in gaining new clients or opportunities.
  • Create and maintain strong working relationships with installation and product vendors.
  • Hold weekly status report meetings to review active projects with the team.
  • Attend client and GC meetings as required and communicate to team the project status.
  • Review weekly backlogs and send invoicing requests to finance for product and service invoicing.
• Other duties as assigned.

Qualifications and Skills:

• Required Education
  • Bachelor’s degree from a four-year college or university; or two plus years of related experience in project management in a contract office furniture dealership.
• Required skills
  • Excellent technical and problem-solving skills
  • Excellent interpersonal skills in communication
  • Understanding of how to manage complex supply chain
  • Strong organizational skills
  • Ability to manage multiple projects at once
• Preferred skills
  • PlanGrid / Autodesk Build
  • Project Spec
  • Adobe Acrobat
  • Good knowledge of MS Office and proficient in Excel.
  • High level of product knowledge
  • High level of independence – able to work with minimal supervision