Warehouse Associate for Shipping @ Jenson USA: "America's Bike Shop"

Title: Warehouse Associate | Outbound @ Jenson USA: America’s Bike Shop

Department: Outbound

Hours Required: Full-time, Non-Exempt

Schedule: Weekends Required

Compensation: $17.00 - $21.00 per hour

The Job

Located in Riverside, we are an online retailer of all things bike – mountain, road, e-bike, you name it. Our product offering makes for a unique work environment as there isn’t a warehouse like ours in the area. Many of our team members are avid riders, and while it isn’t a requirement for the job, you just might end up on a bike. You can expect an easy-going, welcoming and flexible atmosphere with good people.

Our Outbound Team has the important role of filling our customers’ orders. The individual in this role must have ambition and a passion for ensuring that customers receive a superior, same-day shipping experience.

Check out who we are here: jensonusa.com

The Benefits

• Compensation: Starts at $17.00/hour, with quarterly assessments based on efficiency that can increase pay up to $21.00/hour.
• Medical Insurance: 100% paid employee only, no cost to you. If you have other qualifying coverage, you may receive a $150 monthly stipend.
• Time Off: 15 days (3 weeks) of Paid Time Off, 7 Paid Holidays and an extra day off to ride (Bike Day) awarded each year on your work anniversary.
• Employee Purchase Program: Access to purchase our full inventory at cost + 3.5%.
• Retirement Plan: 401(k) Plan with 4% matching.
• Additional Insurance: Dental, vision, and supplemental insurance options

Essential Duties and Responsibilities

• Processes orders by picking, packing, manifesting, loading, unloading, cleaning and kitting.
• Meets or exceeds productivity standards for efficiency, accuracy and quality on a consistent basis.
• Completes other warehouse functions as needed that may include receiving and processing freight, putting stock away, down stocking, cycle counting, etc.
• Maintains all work areas, warehouse tools and supplies in an efficient and organized manner.
• Provides an environment of support and teamwork to achieve common goals for all Jenson USA departments.
• Abides by safety policies and regulations.
• Communicates effectively.
• Provides support and helps develop new procedures and processes related to the operations departments.
• Brings energy, enthusiasm, a positive attitude, and commitment to the role
   

Preferred Qualifications

• High School Diploma or equivalent.
• Basic math and reading skills.
• Ability to work well with others or individually.
• Strong attention to detail and accuracy.
• Prior experience in a warehouse or receiving environment is preferred but not required.
• Experience with inventory management systems is a plus.
• Willingness to work flexible hours, including overtime and weekends if needed.
• Basic computer skills, including familiarity with email and inventory management software.
• A love for bikes or the outdoors is a plus.

Physical Demands

The below list is not a complete list of physical demands/conditions that may be required.

• Ability to be on feet up to 100% of working time.
• Ability to lift, push and pull up to 50 lbs.
• Ability to ascend or descend ladders, stairs, scaffolding, and ramps.
• Ability to stoop, kneel, crouch, and reach throughout shift.

Efficiency Program and Role Expectations

Following 90 days of employment, all warehouse team members (part-time, full-time, and temporary) are expected to reach a minimum average efficiency of at least 80%. Efficiency is defined as the ability to complete assigned tasks accurately within the time standards established for each activity while maintaining safety and quality standards.

Team members who do not reach 80% efficiency within 90 days or consistently fall below 80% throughout their employment, will be placed on a 30-day improvement plan, which includes one-on-one coaching and additional training. Failure to improve may lead to additional coaching, disciplinary action, or termination of employment.

Skills/Abilities

• Adaptability - Demonstrates flexibility with change.
• Organization – Effectively manages time and the workspace.  Balances conflicting priorities to manage workflow, ensure completion of essential projects and meets critical deadlines.
• Proactive Anticipation of Needs – Addresses problems and acts to prevent them.  Utilizes analytical skills and broad understanding of the business to effectively interpret needs.
• Communication – Listens to understand the needs; speaks with confidence using clear and concise language, produces well thought-out professional correspondence that is free from grammatical and spelling errors.
• Service Oriented – Interacts professionally with leaders, clients, vendors and team members. Promptly responds to requests with accuracy and a courteous demeanor.
• Team Player – Works as a competent member of the team, willing to provide back-up support for others.
• Computer/Technical Ability – Is proficient in using standard office equipment.  Demonstrates advanced proficiency by adapting to new technology and easily acquiring new technical skills.
• Judgement – Exhibits sound judgement and the ability to make reasonable decisions in the absence of direction.  Swiftly refers problems/issues to the appropriate person when necessary. 
• Initiative – Works effectively while asking for direction when needed.

Jenson USA is proud to operate as a drug-free workplace.  All new hires must complete a pre-employment drug screen and background check. 

Jenson USA is committed to Equal Employment Opportunity regardless of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.