Health Informatics Analyst

Here at SNAHC, you are joining a team and company at a time of growth and transformation. You will love being surrounded by people who are as passionate as you are about healthcare and giving back to the community. Please note that individual total compensation for this position will be determined at the Company's sole discretion and the wage range for this role considers a wide range of factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At SNAHC, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $34.00-$36.00/HR. 

Position Summary: 

The Health Informatics Analyst (HIA) is a critical steward of SNAHC’s data ecosystem—responsible for obtaining, interpreting, validating, and sharing meaningful insights that drive clinical quality, operational efficiency, and strategic decision-making. The HIA bridges clinical operations, IT, and leadership by ensuring that accurate data is consistently delivered to the right stakeholders, both internally and externally. This role transforms complex datasets into actionable intelligence through clear reporting, tailored dashboards, and collaborative communication, supporting a culture of data literacy and continuous improvement across the organization. 

Essential Functions: 

• Acquire, validate, and maintain accurate data from clinical, operational, and external sources; ensure integrity and reliability through rigorous data profiling and quality assurance. 

• Interpret and contextualize data to provide insights to clinical and operational teams; communicate findings clearly, meaningfuly, and aligned with organizational goals. 

• Design and build user-friendly dashboards, reports, and visualizations using tools such as SQL and Power BI to support data-driven decisions at every level. 

• Deliver timely data updates and performance summaries to executive, clinical, and operational leaders, tailored to their specific informational needs and levels of technical understanding. 

• Serve as a liaison between departments to translate business needs into data requirements, providing technical and strategic recommendations. 

• Ensure internal and external stakeholders (e.g., funders, regulatory agencies, health plans) receive consistent, accurate, and insightful reports in compliance with standards such as HEDIS and other regulatory metrics. 

• Support initiatives related to panel management, population health, clinical workflows, and strategic planning, contributing data analysis and operational insights. 

• Assist in maintaining and optimizing EHR data workflows (e.g., NextGen); establish and uphold protocols for data access, governance, and use. 

• Identify and monitor trends or anomalies in data; proactively address data gaps, inconsistencies, or risks to information integrity. 

• Lead or support documentation of workflows and process improvement efforts using data-informed strategies. 

• Promote data literacy across teams by training end users on tools and fostering a shared understanding of metrics and outcomes. 

• Compliance with all state and federal laws and regulations, as they pertain to position including; HIPAA, sexual harassment, Scope of Practice, OSHA etc.

Core Competencies: 

• Communication and Relationships- Builds effective working relationships with internal and external stakeholders. 

• Initiative- Proactively identifies issues and develops innovative solutions. 

• Planning and Organizing- Manages tasks and deadlines effectively while adapting to changing priorities. 

• Safety 

• Teamwork- Contributes to team goals and fosters a collaborative work environment. 

• Technical Expertise- Demonstrates subject matter knowledge in health data management and informatics. 

• Experienced in operating electronic help desk or ticketing platforms to document, triage, and follow up on report requests. 

Minimum Qualifications: 

• 1+ year of experience in healthcare-related environment. 

• Demonstrated proficiency in SQL and relational database systems. 

• Strong analytical and problem-solving skills with attention to detail. 

• Demonstrated experience with relational database management systems. 

• Proficient in MS Office 365 with advanced proficiency in MS Excel. 

• Strong communication and interpersonal skills; ability to work across diverse teams. 

Preferred Qualifications: 

• Bachelor’s degree in Health Informatics, Public Health, Computer Science, or a related field OR equivalent work experience. 

• Experience with data visualization tools such as Power BI or Tableau. 

• Experience working in a Community Health Center or Federally Qualified Health Center (FQHC). 

• Knowledge of clinical workflows and experience with EHRs (NextGen preferred). 

• Adept at queries, report writing, and shell scripting 

Benefits

• Eligibility for health, dental and vision coverage, subject to plan terms. If you choose to enroll, benefits are the first of the month following your hire date.
• Flexible spending account (FSA).
• 403b retirement plan with up to a three percent company match after 90 days. 
• Life insurance and an Employee Assistance Program will available at no cost to you.
• For employees whose primary worksite is Midtown, you will be eligible to receive a $40 parking stipend per month.
• Vacation earned on a 4.92 biweekly accrual basis. Accrual begins from day one of employment, but you can not use vacation pay for 90 days. 
• 40 hours of sick pay each calendar year (eligible after 90 days).
• 11 Company-paid holidays (eligible on first day of employment).
• For providers, access to student loan forgiveness/repayment through multiple programs, including HRSA, HCAI, and IHS. 
• For licensed staff, annual continuing education stipend to be used for items such as licensing fees and activities related to continuing education.