Distribution Center and Transportation Assistant Manager

Who is Goodwill Industries of the Greater Chattanooga Area?

Since 1923, Goodwill Industries of the Greater Chattanooga Area helps people transform potential into opportunity!  With 17 store locations and a service territory of 23 counties in two states, our timeless social enterprise is a win, win, win for all.

• Individuals with barriers to employment get help securing meaningful jobs.
• Donors see a social return for their donations - helping people secure work and keeping unwanted items out of landfills.
• Shoppers get great prices on the goods they want, and in the process, give a hand up to people in their community.

How do we accomplish our mission?  We provide education and career services as well as on the job training to persons with barriers to employment such as multi-generational poverty, history of incarceration, limited education, and no work experience.

Why should you join Chattanooga Goodwill?

• Friendly work environment with co-workers who appreciate working with each other.
• Employee discount.
• 401K and Roth retirement plans with matching contribution after eligibility.
• Skills and development opportunities.
• For Full-time employees:
  • Dental and vision insurance - Company Paid for employee.
  • Basic life insurance – 1.5 times salary, Company Paid for employee.
  • Primary Care through TextCare- Company Paid for household.
  • Voluntary Benefits such as Term life Insurance, Disability Insurances, and ID Theft
  • Medical Insurance and Health Savings Account
  • Generous Paid Time Off (PTO) program; Potential of up to three weeks during the first year

What will a Distribution Center and Transportation Assistant Manager do?

• Through words and actions support Chattanooga Goodwill’s Mission, Vision, and Values; furthermore, actions and decisions will align with organizational guiding principles.

  · Maintain agency, employee, and participants confidentiality. Violation of confidentiality may be cause for termination.

  · Provide excellent customer service to both internal and external partners, maintaining timely and consistent communication with team members and leadership.

  · Assisting the DC and Transportation Manager in overseeing the distribution center and transportation team, ensuring safe and efficient movement of donated goods and salvage from ADCs and stores.

  · Ensure all equipment is safe to use and that staff operate it properly and responsibly.

  · Accurately process payroll for department staff.

  · Achieve budgeted goals and maintain expenditures in accordance with the departmental expectations.

  · Hire, train, supervise, and support staff to meet Goodwill Industries of the Greater Chattanooga Area’s and Department of Transportation (DOT) compliance and operational standards.

  · Schedule regular maintenance and DOT inspections for box trucks, tractors and trailers.

  · Operate the baling machine safely and bale textiles as needed.

  · Safely operate the Tipper according to training guidelines.

  · Coordinate product movement between all Goodwill locations in the most efficient way possible.

  · Prepare daily dispatch schedules for trucks and trailers.

  · Operate forklifts and ensure all staff are properly certified.

  · Assist with loading and unloading trucks and trailers.

  · Maintain the appearance of the fleet to meet Organization standards.

  · Participate and support conducting monthly Safety meetings with distribution center and transportation staff.

  · Keep accurate and timely records and reports.

  · Attend required meetings and training sessions.

  · Follow all safety policies and procedures, attend safety meetings, and report any unsafe conditions, accidents, or injuries immediately.

  · Perform other duties as assigned.

Key knowledge and experience

• High School Diploma or GED required; Associate degree or completion of management coursework preferred.

  · 1-3 years of experience in a relevant supervisory role in warehousing, distribution center operations, and transportation preferred.

  · Ability to complete and maintain:

  o Forklift certification

  o CPR and First Aid certifications

  · Thorough understanding of DOT, OSHA, TOSHA, NHTSA regulations and local codes.

  · Familiarity with FMCSA rules on safe driving, hours of service, inspections, and equipment maintenance.

  · Proficiency in Microsoft Office products such as Word, Excel, PowerPoint and Outlook.

  · Training experience is a plus.

  · High level of attention to detail.

  · Excellent verbal and written communication skills.

  · Ability to speak, read, and write in English.

  · Must be able to adapt to growth and a changing environment within the Agency.

  · Good interpersonal skills: able to work well with a wide range of people to promote teamwork while maintaining confidentiality of sensitive information.

  · Dependable, conscientious, and safety focused.

  · Strong organizational and time management skills and demonstrate adherence to timelines and schedules.

  · Knowledge of company policies, safety protocols, and loss prevention procedures.

  · Able to work independently without constant supervision.

  · Physically capable of pushing/pulling loads over 50 pounds.

  · Must be at least 21 years of age with Valid driver’s license and proof of insurance required.

  · Must pass a motor vehicle record (MVR) check and maintain a good driving record.

  · Must be available to work during operating business hours as needed for business operations. Work schedule includes days, evenings, holidays, and weekends are required.

What does it mean to be a member of the Chattanooga Goodwill organization?

• You’ll have the satisfaction of knowing that your work is making a difference in your community.  In addition to strengthening our community and families by promoting independence and dignity for the people who need it most, you’ll be helping us care for the earth.  Last year our Goodwill diverted more than 8 million pounds of material from local landfills through sales and salvage.
• Our vision is a community where every person, regardless of ability, situation, or background, can achieve their greatest potential.
• Revenue from our retail stores help fund our workforce development and community services programs, which means our employees are direct contributors to changing lives!

How do we do this?

• We value and respect the inherent dignity and worth of people.
• We value truth, set high standards, and keep our promises.
• Continuous Improvement.
• Teamwork.
• We respect open and honest communication.
• We value a culture of innovation, learning, and development through social enterprise.
• We honor the resources entrusted to us with responsibility and care.

We invite you to apply to become a part of our friendly, hardworking, and caring group of dedicated employees.

• We are an equal opportunity employer, and all qualified applicants and internal transfers will receive consideration without regard to race (including hairstyle/texture), color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law.