Manager

ACHC is a Federally Qualified Health Center and licensed primary care clinic. We provide Family Medicine and Dental Care, with additional specialists in Behavioral Health, Chiropractic, Internal Medicine, Neurology, Gynecology, Pediatrics, Podiatry and Optometry. ACHC Clinics are located across Fresno, Kings and Tulare counties.

SUMMARY

Responsible for the successful management and operation of clinical practices which may include one or more specialty disciplines and/or clinic sites. Provides clinicians/specialists with resources necessary to meet needs of patients and meet the financial objectives of the practice and group.

RESPONSIBILITIES

• Builds strong positive communication with clinicians and works as a team to enhance the success of the practice.
• Develops strong inter-department teamwork to meet the needs of the patients and clinicians and drive decision-making and other actions.
• Identifies and implements opportunities to build employee morale and individual motivation.
• Analyzes and staffs front office and back office staff to meet needs of health care professionals and patients efficiently and courteously.
• Collaborates with Human Resources to ensure personnel policy development and communication to staff to achieve consistency in labor and employee relations.
• Works across organization in assisting with area of expertise; i.e. nursing, employee health, medical records, quality assurance. Serves as role model for all staff.
• Plans, evaluates, recommends and implements new initiatives when appropriate.
• Selects and hires employees according to established guidelines. Monitors, coaches, develops and evaluates performance of staff on an ongoing basis in accordance with applicable performance standards.
• Responsible for assuring customer/patient service needs are met. Monitors patient service feedback and contributes to the process of resolving complaints and service issues. Plans and initiates process improvement and cost reduction opportunities.
• Establish and maintain effective working relationships with vendors, employees, other managers, and clinicians. Supports a positive image of ACHC inside and outside the organization.
• Responsible for OSHA and other regulatory training and compliance. Coordinates cleanliness, orderliness and safety of working environment.
• Proactively identifies opportunities to expand revenue sources and ancillary services and reduce expenses.
• Maintain confidentiality of sensitive information
• Document work processes as required.
• Perform other duties as assigned.

EDUCATION/EXPERIENCE

• High school diploma or equivalent.
• Bachelor's degree (B.A.) from four-year college or university preferred.
• Minimum two years’ management experience and/or training; or equivalent combination of education and experience.

SKILLS

• Excellent organizational and interpersonal communication skills.
• Demonstrated ability to manage multiple priorities.
• Human Resources experience in hiring, supervision, and performance reviews.
• Using healthcare software and computer systems
• Ability to effectively present information and respond to questions from groups of managers, clients, customers and clinicians.
• Must convey a professional demeanor.
• Must be able to act calmly and effectively in a busy or stressful situation.
• Ability to communicate effectively in the English language in person, by phone and in writing.
• Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance.
• Must be able to establish and maintain effective working relationships with managers and peers.
• Ability to travel to other sites and locations as needed for business operations.

PHYSICAL REQUIREMENTS:

• Adequate to perform job duties in person and over the telephone.
• Must be able to communicate clearly in person and over the telephone.
• Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
• Requires frequent bending, reaching, standing, walking, squatting and sitting, pushing and pulling exerted regularly throughout a regular work shift.

BENEFITS

• 403(B)
• 403(B) matching
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Vacation Pay
• Sick Pay

EEO Statement:

Aria Community Health Center is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Aria Community Health Center participates in E-Verify.