Benefits & Wellness Associate - People Team

University Settlement is one of New York City's most dynamic social justice institutions, with an impressive legacy as the first settlement house in the nation. For over 135 years, University Settlement has been an anchor in the low-income and immigrant communities where we work, offering pioneering programs in early childhood care and education, youth development, eviction prevention, literacy, theater and visual arts, older adults services, and mental health. Each year, we engage over 40,000 New Yorkers through our network of 30 sites in Manhattan and Brooklyn. Our mission is to empower residents by building on their strengths through comprehensive, quality services that meet the current needs of the community; innovation that anticipates future needs; and advocacy to bring justice to the community as a whole.

We work with New Yorkers of all ages. We infuse a commitment to civic engagement, equity, and communal action into each of our programs, which include early childhood education, mental health and wellness, benefits assistance and eviction prevention, adult literacy and education, healthy aging, community, and recreation centers, performing and visual arts, and youth development.

Responsibilities:

• Administer various employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 403(b), and wellness benefits.
• Conduct benefits orientations for new hires on benefits programs and explain the benefits self-enrollment system.
• Conduct monthly reconciliation of benefit invoices and prepare requests for payment (RFP).
• Respond to benefits mailbox and Salesforce ticketing system promptly. Ensure that all inquiries are addressed and resolved in a timely manner.
• Serve as the primary point of contact for employees regarding leave inquiries, providing guidance and support throughout the leave process. Coordinate all aspects of the leave of absence process, including FMLA, military leave, Workers’ Compensation, and personal leave.
• Collaborate with the Payroll Team to ensure the accurate processing of benefit deductions and resolve issues with HRIS, 403(b) vendor, insurance carriers and/or other vendors as needed.
• Administer wellness programs to promote employees’ health engagement.  Coordinate wellness initiatives with on-site and off-site events.
• Conduct annual wellness surveys and prepare meetings with the management team.
• Maintain Internal Data Systems and prepare reports on benefits utilization and costs.
• Monitor monthly ACA reports.
• Assist Benefits Manager in obtaining statistics and information in renewal process of health, life, and retirement plans that benefit the company.
• Prepare and set up meetings designed to help employees obtain information and understand company benefits, as well as other related incentive programs, such as annual open enrollment for non-union and union employees. Ensure distribution of required employee notices.
• Prepare annual reports for non-discriminating testing for Flexible Spending Accounts and 403(b) plan.
• Act as a liaison with Union representatives/vendors and insurance carriers, and resolve administrative problems.
• Other related duties as assigned.

Qualifications:

• High school diploma or HSE and two years of experience in employee benefits administration required, bachelor’s degree preferred.
• Proficient with Microsoft Office Suite, specifically Excel.
• Working knowledge of employee benefits and applicable laws.
• Proven organizational and time management skills.
• Excellent written and verbal communication skills.
• Bilingual in English and Spanish is a plus.

Work Schedule: Full-time, Monday-Friday, 9:00 am - 5:00 pm, 35 hours a week with a hybrid work schedule

We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.