Workplace Operations Associate

The Workplace Operations Associate at Pollfish, a Prodege company, plays a critical role in the success of the business by creating a smooth-running, safe, and welcoming office environment that supports both day-to-day operations and long-term employee engagement. This role ensures operational efficiency by managing facilities, vendors, and workplace needs with attention to detail and responsiveness. Through proactive problem-solving, well-executed events, and a clean, comfortable space, the Associate helps boost employee morale and productivity. Additionally, by supporting HR functions such as benefits administration and time-off tracking, this role reinforces the connection between operational excellence and a positive employee experience—contributing to a thriving, people-focused workplace culture.

Who We Are!  

(Pollfish) 

Pollfish, a Prodege, LLC company, is an online market research survey platform where data driven brands bring market research in-house for faster and smarter decision making. We have a proprietary network of 250M consumers/year which enables companies to connect with and understand real consumers worldwide in a fast, easy and cost-effective way.

Primary Objectives:

1. Efficiently manage facilities and vendors to maintain a well-functioning office space.
2. Identify and address office needs promptly to support a safe and comfortable work environment.
3. Coordinate with vendors for various services like cleaning, safety, and healthcare to meet operational requirements.
4. Organize engaging events and activities to boost employee morale and foster a positive workplace culture.
5. Support HR functions through benefits administration and assisting with HR administrative tasks.

Qualifications - To perform this job successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Detailed Job Duties: (typical monthly, weekly, daily tasks which support the primary objectives)

• Collaborate with vendors for facility management and address maintenance needs promptly.
• Identify and procure necessary office supplies and amenities.
• Plan and execute office events and activities to encourage employee engagement.
• Assist with benefits administration and handle HR administrative tasks like PTO and sick leave reporting.
• Act as a welcoming receptionist to ensure a positive visitor experience.

What does SUCCESS look like?

Success in the Workplace Operations Associate role means maintaining a smooth, organized, and welcoming office where employees feel supported, safe, and engaged. The ideal candidate is highly responsive to facility and vendor needs, keeps the workspace well-stocked and operational, and takes initiative to solve problems before they escalate. They consistently deliver engaging office events that boost morale and play a dependable role in supporting HR processes with accuracy and care. A successful Workplace Operations Associate builds trust through reliability, attention to detail, and a people-first mindset—ultimately contributing to a positive and productive work environment for all.

The MUST Haves: (ex: job cannot be done without these skills, education, experience, certifications, licenses) 

• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal abilities both in Greek and English
• Ability to multitask and prioritize tasks efficiently.
• Proficiency in MS Office or G-Suite  and other relevant software

The Nice to Haves: (ex: preferred additional skills, education, experience, certifications, licenses) 

• Bachelor's degree in Business Administration or Human Resources.
• Experience working in a tech company or similar industry, understanding the dynamics of technology-driven workplaces and their unique operational needs.
• Familiarity with workplace safety regulations.
• Experience in managing remote or hybrid work environments.

Perks & Benefits:

(Pollfish) 

• An attractive salary package
• Part of an innovative Global Tech Company
• Private Health Insurance
• Company Equity
• Weekly Office Events - Catered Lunch and Breakfast
• Stocked Kitchen
• Company Outings & Quarterly Events
• Hybrid Working
• Meal Coupons - Monthly
• LinkedIn Learning & Training Opportunities/Budget
• Mental Health Benefits - Wellness Coach App Subscription
• Great office location in the city center - Parking slots available
• Gym Subscription - UP Fit
• Quarterly Charitable Giving Allowance
• Peer recognition Allowance