Financial Crimes Associate/Hybrid

Summary

• Provides assistance to the financial crimes team and supports the recovery of losses. Assists in the maintenance of risk and compliance management driven processes affecting the Credit Union.

Key Responsibilities

• Responds to internal and external fraud alerts and reports received from multiple sources, including fraud detection software and other internal systems, to detect and respond to suspicious and fraudulent activity.
• Contacts and effectively communicates with members, peers, and front-line staff, as needed via multiple channels (phone, email, secure messages) to obtain and/or validate information and confirm authorization of transactions or other account activity.
• Supports and assists with collection efforts internally and with third party relationships.
• Investigates, assists and makes decisions on disputed transactions.
• Continuously demonstrates a strong analytical ability to research and interpret data and assist in building, documenting and maintaining effective policies and procedures.
• Supports a fraud aware culture through the development and delivery of internal anti-fraud training and communication.
• Assumes responsibility on gathering data and prepares reports for the organization, auditors and other personnel, as needed.
• Stays abreast of compliance and risk related subjects by participating in professional organizations, coursework, workshops, or reading professional literature
• Responsible for adhering to operational controls, including compliance with all required regulations and policies such as the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) to ensure the safety and soundness of the Franklin Mint Federal Credit Union and its members.

Education/Experience

• High School diploma with a minimum of 1-2 years of experience working for a financial institution, or equivalent experience.

Other Qualifications

Strong demonstrated abilities required:

• Interpersonal/Team Player
• Motivated/Works Independently
• Analytical/Problem Solving
• Organizational Skills
• Detail Oriented
• Prioritize/Multi-task
• Verbal/Written Skills
• Microsoft Office

Also required:

• Must maintain confidentiality
• Back knowledge of Credit Union/Banking services and products
• Ability to communicate and interface directly with staff at all levels of the organization

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear, and sit. This position requires standing, walking, bending, kneeling, stooping, crouching. The employee may occasionally lift and/or move items over 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Other Duties

• This job description is not intended to be an all-inclusive list of responsibilities required for this job. Responsibilities may be assigned or changed at any time.

Equal Employment Opportunity

• FMFCU/SFN is an equal opportunity employer and prohibits discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), age (40 and over), national origin or ancestry, physical or mental disability, genetic information, veteran status, uniformed service member status or any other status protected by federal, state or local law.

Offered pay rate for this position typically aligns with the minimum to midpoint of the salary range and varies based on factors such as qualifications and experience, budget, and internal alignment