Back Office Medical Assistant-Travel Team (Southern Region)

• This position requires travel to the following clinic locations: Hemet, Temecula, Murrieta, Corona

• Exemplifies and wholeheartedly believes in Pacific Dermatology Institute’s Vision, Purpose and Goals

• Assists the Office Manager with the execution of all aspects of the back-office operations

• Reports all potential employer liability issues and/or dissatisfied patient complaints to the Office Manager immediately

• Reviews schedule, preparing rooms and instruments for the day’s activities

• Prepares trays for procedures, including but not limited to, biopsies, excisions and shave removals, Cryotherapy and I&D

• Verifies all patient information accordingly • Rooms patients, ensuring all necessary consents and photos have been completed

• Aids providers during medical and surgical procedures, including but not limited to, patient care and education • Prepares patients for any preliminary test requested by the provider • Obtains signed consent from patients for procedures

• Assists providers throughout a patient's visit with office-based procedures including not limited to shave biopsies, punch biopsies, excisions, and bandaging patients

• Maintains logs with patient information

• Scribes patient information accurately in the EMR system; including medical history, chief complaint, all the provider’s notes during the visit and Rx information

• Administers injections, removes sutures, bandages wounds, and assists with procedures upon the request of the provider

• Maintains biopsy logs and ensures proper follow up and documentation for any biopsy results requiring further medical care

• Cleans and sterilizes surgical and other equipment as needed

• Maintains detailed records of sterilization procedures, equipment maintenance and supplies.

• Examines and maintains sterilization machines • Inventories and assists with order placement of medical supplies

• Verifies all medical orders received at clinic

• Updates personal job knowledge by participating in educational opportunities; reading professional publications, attending seminars, conferences and continuing education courses

• Use of Microsoft Office Suite products, including but not limited to, Planner, OneNote, Outlook, Forms, Word, Excel and PowerPoint

• Maintains a safe, secure, and healthy work environment by establishing and following PDI standards and procedures, complying with CLIA and OSHA regulations

• Responsible for maintaining and overseeing Lean standards (5S)

•Completion of an accredited Medical Assistant Certification Program: National Certification

• Medical Assistant: 2 years’ experience in a medical clinic setting; Dermatology experience preferred

• Medical Front Desk Receptionist: 1 year experience working as a front desk receptionist or equivalent; Dermatology experience preferred

• Basic Life Support (BLS), First Aid Certification

• Certified Dermatology Training (CDT) within the first 90 days

• Proficiency using sophisticated medical equipment • Intermediate knowledge of Medical Terminology

• Advanced EMR experience • Sterile Tray Setup • 2 years of fast paced scribing in a clinical medical environment

• Fundamental knowledge of ICD-10 and CPT codes and procedures

• Advanced understanding of HIPAA rules and regulations • Insight into own strengths, limitations and knowledge deficits

• Actively participates in self-evaluation by seeking and utilizing guidance and constructive feedback in a professional manner

• Ability to be flexible, resilient and change oriented • Willing to contribute to a harmonious team effort

• Strong interpersonal and communication skills with the ability to work effectively with a diverse type of people in all areas

• Accurate, precise and attention to detail. • Ability to establish and maintain effective working relationships with employees, patients, and visitors

• Intermediate to advanced knowledge of Microsoft Word, Excel and Outlook

• A clean driving record, valid driver’s license and proof of current liability insurance are required • 25-pound to 45-pound lifting necessity

• Up to 90% travel as needed

• Ability to recognize and maintain confidentiality as appropriate

• Regular, timely attendance