IT/IS Specialist

Join the Black Cultural Zone CDC as an IT/IS Specialist!

Are you a passionate, tech-savvy problem-solver who wants to make a real impact? The Black Cultural Zone Community Development Corporation (CDC) is looking for an enthusiastic and curious IT/IS Specialist to join our team. We are excited to welcome a new member to our team who shares our vision and is ready to jump in and make a difference. At Black Cultural Zone CDC, we believe that technology is a vital tool in our work, and this role is key to keeping our infrastructure running smoothly as we center Black arts, culture, and economics to build collective power in our communities. We are looking for someone with a connection to and love for the East Oakland community.

WHAT YOU’LL DO

As our IT/IS Specialist, you'll manage the full technology lifecycle for the organization, from hardware and software to security and training. This is a role for someone who is tenacious and resourceful, with excellent troubleshooting skills and a high attention to detail.

• Manage Hardware and Tech Stack: You will manage the full lifecycle of BCZ CDC's hardware, including computers, cell phones, and audio/visual equipment, from research and recommendation to maintenance and troubleshooting. You will also maintain and configure our diverse tech stack, including AI tools, design software, CRM, and project management tools.
   
• Google Workspace & Security: You will manage and optimize our Google Workspace for Business platform, implementing new features and resolving user issues. You'll also implement and enforce robust security protocols, perform regular testing, and monitor system performance.
   
• Support & Training: You will provide essential support to the team through a support desk, remote assistance, and on-site support when needed. You'll also develop and guide training programs to ensure all staff members are proficient with our technology.
   

Strategic Planning: A key part of this role is designing and implementing a technology development plan to keep our infrastructure up-to-date and aligned with the organization's needs.

QUALIFICATIONS

The ideal candidate for this role is a great problem-solver with excellent communication and people engagement skills. You must be able to work independently and collaboratively and be proficient in using AI apps and prompting. You should also have strong virtual work and technology skills and be able to work efficiently with a high attention to detail and excellence in performance.

• Education & Experience: You must have a Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). A minimum of 2-3 years of experience in a technical support or system administration role is required, along with proven success in managing and maintaining technology for a remote workforce.
   
• Knowledge, Skills, & Abilities: We are looking for someone with expertise in Google Workspace for Business Administration, experience configuring and maintaining a diverse tech stack, and a strong understanding of cybersecurity best practices. You should possess excellent communication, problem-solving, and troubleshooting skills, and be able to work both independently and collaboratively. Strong organizational and multitasking skills are essential, as are time management skills. A passion for supporting Black Cultural Zone CDC’s mission and vision is a must.
   

OUR CULTURE AND BENEFITS

At Black Cultural Zone CDC, we believe in a collaborative organizational culture. We live by our C.R.E.A.T.E. values, which guide our work and our relationships. In this role, you will be part of the Shared Services team, working with various teams and initiatives across the organization.

We are committed to the well-being of our team members. This is a hybrid, part-time, hourly position of 30 hours per week. The salary for this role is $52,710-$68,661 DOE.

We offer a comprehensive benefits package for team members who work 30 or more hours per week, starting on the first day of the month after 60 days of employment. Black Cultural Zone CDC pays 100% of the team members’ premiums and 50% of their dependents’ premiums.

Our benefits include:

• Health and Wellness: Medical (Kaiser Gold 80 HMO with buy-up options), Dental (MetLife Dental Plan), Vision (MetLife Vision Plan), Life Insurance (MetLife Basic Term Life / AD&D), Long-Term Disability (MetLife Long-Term Disability), and a Legal Plan (MetLife “MetLaw” Legal Plan).
• Retirement: CalSavers Program.
• Professional Development: Access to an Employee Assistance Program with 5 free sessions per incident and Thrive Coaching for professional and personal development.
• Work-Life Balance: Hybrid work options, paid lunches, events, and other perks, and a generous paid time off policy that includes BCZ Wellness Days (the 4th Friday of each month), 15 observed holidays per calendar year, 72 hours of paid sick leave, and 12 vacation days per calendar year.
   

If you're ready to bring your skills and passion to a team that's dedicated to creating a thriving community, we encourage you to apply!

VIEW THE FULL DESCRIPTION HERE: https://tinyurl.com/BCZSpecialistITIS