Quality Assurance Engineer

Integrity. Care. Trust. Compassion. Expertise.

Do these words resonate with you?

These values of Builders culture create success in all we do. We strive to provide deeply supportive partnerships to our customers, agents, and each other. 

Builders is proud to be named among the Great Places to Work.  Our award-winning culture has earned top marks in Company Direction, Employee Appreciation, Work-Life Balance, Leadership, and Compensation and Benefits. Our strong culture keeps us Built Strong in a forever-changing world, and our AM Best A Rating is evidence of our financial strength.

Position Summary

The Quality Assurance Engineer tests and validates results across various information technology applications and business processes to ensure they support the company's insurance operations.

Responsibilities
 

• Execute comprehensive automated and manual functional testing based on analysis and understanding of the requirements and deployment environment. Verifies those test results through analysis of user interfaces, databases, printed output, and data transmissions.
• Analyze requirements (solution comments, design specifications, and other documentation) and create test cases to exercise product functionality.
• Build, execute and maintain automated test scripts, assuring continuous testing process.
• Assist in establishing automation best practices and drive adoption across the QA team.
• Participate in Agile events (daily stand ups, sprint planning, grooming, and sprint retrospectives).
• Participate in sprint demonstrations to showcase progress to the business stakeholders.
• Liaise, document and communicate (with developers and/or product owners) to resolve issues found during testing.  Perform thorough regression testing when defects are resolved.
• Estimate, prioritize, plan and co-ordinate testing activities. 
• Collaborate with team members to problem solve complex business issues from strategy to execution.
• Assist in troubleshooting customer‐reported issues, identifying and documenting defects.
• Conduct post release/post implementation testing.
• Stay current with industry trends and regulations through ongoing professional development to ensure continued effectiveness and compliance.
• Perform other duties as assigned.

• Bachelor's degree in Information Technology or a related discipline; or equivalent combination of education and/or experience  

• Experience in the insurance industry. Experience as a quality assurance tester or similar role; experience testing interfaces between several systems
• Software defect tracking experience including the ability to create detailed test plans and defect reports
• Experience with SQL queries, basic programming and scripting; experience with API testing and microservices; experience with data warehouse testing
• Ability to assess complex situations and provide recommendations that align with organizational objectives
• Proficient in both oral and written communication, with a commitment to upholding confidentiality standards. Ability to deliver exceptional customer service
• Skill in prioritization, time and organizational management with the ability to manage changing priorities  
• Skill in interpersonal interactions, fostering effective collaboration across all levels of the organization.
• Skill in analysis, critical thinking, problem-solving, and decision-making
• Ability to work autonomously with minimal supervision
• Proficient with Microsoft Office Suite and function specific software applications

Let’s talk benefits!

• Competitive Salary
• Bonus Structure
• Profit Sharing
• Medical, Dental, Vision Insurance
• Employer Paid Short Term Disability
• Employer Paid Long Term Disability
• Employer Paid Life Insurance
• Voluntary Life Insurance
• 401K with Company Match
• PTO

About Builders

Builders is a mid-sized mutual with remarkable strengths. Rated A by AM Best, Builders has forged rock-solid financial strength and a reputation for reliability and fairness in fulfilling our promises to customers. Kind, collaborative, and customer-centric, our experienced and passionate teams foster a rewarding atmosphere of excellence, trust, and mutual respect, meriting the “Culture Excellence” honors from Top Workplaces. Flexible and highly personal, our experts leverage deeply supportive partnerships with knowledgeable independent agencies to drive better services and protection for policyholders.

Our financial excellence, amazing people, and powerful partnerships build outstanding outcomes and peace of mind for our agents and their clients. This is what we mean by Insurance Built Strong^®.

Builders Insurance Group is an Equal Opportunity Employer. We welcome applicants from all walks of life and don't discriminate based on any protected status. Join us in creating a diverse and inclusive workplace! If, during the application process you need assistance, or an accommodation due to a disability, please contact peopleops@bldrs.com.