US Heart and Vascular is seeking a full-time Lead Registered Nurse to join our team at our call center in Irving, TX.
Position Summary:
The Lead RN is a key clinical leader within the Cardiovascular Value-Based Care (VBC) program. This role provides clinical oversight, staff mentorship, and patient care coordination to ensure high-quality, cost-effective cardiovascular care that aligns with VBC goals. The Lead RN serves as the primary clinical resource for RNs, LPNs, Social Workers, and Medical Assistants, to drive both clinical excellence and operational efficiency.
Responsibilities & Duties:
The Lead Registered Nurse is primarily responsible for:
- Provide day-to-day clinical supervision for RNs, LPNs, and Social Workers within the cardiovascular VBC program.
- Ensure adherence to evidence-based guidelines for heart failure, CAD, hypertension, AFib, and post-MI care.
- Review and manage escalations from RPM alerts (e.g., weight gain, uncontrolled BP, abnormal HR).
- Oversee Transitional Care Management (TCM) patients to ensure timely outreach and follow-up.
- Conduct post-hospital discharge outreach to prevent readmissions.
- Audit care minutes completed in CCM dashboards and RPM (16/20 compliance checks).
- Lead quality metrics and performance tracking; report outcomes to leadership and address underperforming measures.
- Train RNs and MAs on documentation workflows, quality standards, and program protocols.
- Onboard and train new staff (RNs and MAs) on cardiovascular workflows, documentation, and RPM processes.
- Lead weekly huddles to review readmissions, pending discharges, and RPM alerts.
- Provide staff education sessions focused on cardiovascular diseases, clinical best practices, and quality improvement opportunities.
- Serve as a mentor and role model for team-based, patient-centered cardiovascular care.
- Collaborate with cardiologists, PCPs, and interdisciplinary teams to manage transitions of care.
- Triage escalated cases (e.g., uncontrolled BP, fluid overload, arrhythmia concerns) and ensure appropriate interventions.
- Provide advanced patient education and coaching on heart failure self-management, anticoagulation, hypertension, and lifestyle risk reduction.
- Review dashboards and performance trends.
- Communicate clinical and quality outcomes to Operations Manager for VBC reporting.
- Participate in audits, quality initiatives, and care model redesign to improve outcomes and efficiency.
Knowledge, Skills, and Abilities Required:
- Strong clinical expertise in cardiovascular disease management (HF, CAD, HTN, AFib).
- Ability to audit, train, and coach staff in documentation and workflow compliance.
- Proficiency with EHR/EMR documentation, dashboards, and population health tools.
- Strong, communication, and mentoring skills.
- Strong organizational skills to manage quality audits, metrics, and patient escalations.
- Compassionate, patient-centered approach to care.
- Ability to interpret and act on data trends tied to VBC performance.
- Current RN license, in good standing.
- BSN required; MSN preferred.
- Prior leadership, charge nurse, or preceptor experience required.
- Experience in care management, transitional care, population health, or value-based care is strongly preferred.
About Dallas/Fort Worth, TX:
Dallas/Fort Worth, known as the Metroplex, offers a vibrant urban life and peaceful suburban living, making it an enticing place to reside. Spanning across ten major cities and thirteen counties, it stands as the largest metroplex in the south. With its extensive range of recreational parks, renowned dining scene, five professional sports teams to root for, and two bustling airports facilitating over 2,000 daily flights, Dallas/Fort Worth provides residents with a multitude of reasons to consider it an excellent place to call home.
