US Heart and Vascular is in need of a Medical Front Office Specialist to join our team at Fort Worth Heart in Fort Worth, TX.
Responsibilities:
• Greets patients in polite, prompt, and helpful manner. Provides any necessary instructions or directions.
• Verifies and updates patient demographics, insurance, at every visit.
• Collect co-payment and past due balances at the time of service.
• Post all payments, and key billing information into the computer system; research as needed.
• Assists patients in completing all necessary forms, answers patient questions and concerns.
• Responsible for managing petty cash, bank deposits, and posting daily batches.
• Verify appointment referrals and pre-certs prior to patient arrival.
• Answer incoming calls, referring calls to physicians or triage nurses as needed. Schedule appointments.
• Distribute the incoming mail to the appropriate person or designated area to be processed.
• Maintain neat and organized front office and lobby areas.
• Performs other responsibilities, duties, or tasks as assigned by the Manager/Administrator.
Requirements:
• High School diploma or equivalent• Excellent Customer Service skills are required.
• Some healthcare experience preferred but not required
• 2 years of customer service experience
• Working knowledge of eCW system preferred
About Fort Worth, TX:
Fort Worth, Texas, offers a perfect blend of big-city amenities and small-town charm, making it an attractive place to live. With a lower cost of living compared to other major Texas cities, a thriving job market, and no state income tax, it's a great spot for professionals and families alike. The city boasts a rich cultural scene, from the historic Stockyards to world-class museums and entertainment districts. Plus, Fort Worth’s warm climate, outdoor recreation, and friendly community make it an inviting place to call home.
