Tech - L1 Server MB Repair

Summary

The Server MB Repair Tech L1 is responsible for troubleshooting Server MB at component level. The assignment will be ranging from doing diagnostics, isolating Server MB issue, replacing components, soldering and fixing Server MB.

Essential Duties and Responsibilities include the following.  Other duties not listed may be assigned.

Daily Responsibilities                                                                                                                                                               % of Job – 90%

• Identify Server MB problem and narrow down issue.
• Check for CID and make sure the Server MB is repairable before repair is performed.
• Troubleshoot Server MBs and repair.
• Follow repair instructions and operational procedures.
• Perform solder work on component level as needed.
• Check for excessive flux residue and solder and clean using alcohol and cloth.
• Check for cold and short solder pads.
• Check for Solder Bridge.
• Check for shifted pads and pins.
• Check for correct polarity.
• Do quick test to make sure Server MB is good before sending to test team.
• Organize good parts and non-conforming parts.
• Organize repair tooling and mockup.
• Meet and exceed KPI defined to meet the business and operational requirement.
• Turn in KPI report on time, end of the working day.
• Check and keep record for ESD Audit daily.
• Utilize the company’s time to be efficient and productive. This is including the punctuality from break and personal matter.
• When required, work assignment can changed based on project needs like inspection, solder, testing, data input.
• Other duties as assigned.
• Be able to meet KPI of 4/day.

Warehouse Efficiencies                                                                                                                                                           % of Job – 5%

• Builds and maintains a work environment that is positive and is supported by open feedback and two-way communications at all levels.
• Keeps warehouse organized and clean at all times.

Team Building/Leadership                                                                                                                                                       % of Job – 5%

• Responsible for maintaining a positive work environment while supporting the company’s culture.

Responsible for fostering a healthy and safe work environment, focusing on the well-being of all associates.

Education and/or Experience

• High school graduate or equivalent. Prefer college degree in related electronics field.
• Prefer over 12 Months experience in computer repair or related field.
• Must have Excel knowledge and experience to read instructions and track data.

Essential Skills:

• Need good analytical and troubleshooting skill.
• Must have good attention to details.
• Requires customer service focus.
• Need to be a team player.
• Requires demonstrated ability to read, and follow written instructions and ideas.
• Must be able to read schematic, multi-meter and oscilloscope.
• Must be able to handle multiple tasks concurrently, meet deadlines and work independently.
• Hands-on and has ambition and drive to succeed - “Makes things happen”.
• Goal oriented and must be accustomed to achieving results through teamwork.

Competencies:

• Shows determination to achieve excellent results
• Finds better ways
• Demands top performance
• Inspires commitment

Working Conditions

Must be able to tolerate moderate to high noise levels in a warehouse environment.  Office and outside environmental conditions found in the warehouse, hot in the summer, cold in the winter. Individuals may need to walk for an extensive period of time while working and walking the facilities; to reach over shoulder heights; bend or stoop below the waist; repetitive wrist, hand, or finger movement. Must be able to lift 25 pounds.

SMS InfoComm Corporation is an equal opportunity employer. Diversity and Inclusion are the foundation of our culture.

Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.