Commercial Project Manager - Countertop Fabrication

Our team is seeking an experienced Commercial Project Manager to oversee commercial countertop and cabinetry projects from templating through production, programming, and installation. This role combines hands-on project coordination with strong customer service and administrative skills, ensuring projects are completed on time, on budget, and to the highest standards.

Key Responsibilities:

Project Coordination & Planning

• Serve as the primary contact for general contractors, designers, and internal teams.
• Monitor project costs and budgets, working with Finance and leadership to minimize overruns and improve profitability.
• Review drawings, specifications, and project scope to ensure requirements are clearly understood and executable.
• Identify risks, delays, or material constraints and proactively propose solutions.
• Recommend process improvements to enhance efficiency, quality, and customer satisfaction.
• Manage and document change orders, ensuring approvals, pricing, and communications are complete.
• Schedule templates and installations to meet project timelines and customer expectations.
• Coordinate with subcontractors and collaborate with Production Managers and Supervisors on services and remakes.
• Participate in daily buffer meetings to report progress, obstacles, and project developments.

Field Responsibilities

• Travel to jobsites for templating using digital equipment and standard tape measurements.
• Attend job site meetings to confirm project scope and alignment among stakeholders.
• Ensure compliance with building codes, permitting requirements, and safety standards.
• Conduct installations, services, and post-project reviews or punch walks to ensure customer satisfaction.

Administrative & Engagement Responsibilities

• Maintain accurate project records in Stone Profit Systems and shared platforms.
• Provide Finance with necessary billing information and submit warranty documentation promptly.
• Participate in contractor training as required.
• Support management with additional duties that uphold company goals and values.

Work Conditions

• Regular physical activities include standing, sitting, walking, talking, hearing, typing, and handling materials.
• Primarily indoors in a temperature-controlled environment; occasional travel to job sites is required.

Qualifications & Skills:

• Minimum 2 years of customer service experience; Stone Profit Systems experience preferred but not required.
• Industry knowledge of countertops or cabinetry preferred but not required.
• Strong communication skills — written, verbal, and technical, including reading blueprints, instructions, and diagrams.
• Ability to write routine reports and correspondence, and communicate effectively with internal teams and customers.
• Proficient in applied math (addition, subtraction, multiplication, division, fractions, decimals, percentages, ratios) and interpreting bar graphs.
• Strong reasoning skills with the ability to solve practical problems and interpret various types of instructions.

Why Join Us:
This role offers the opportunity to lead commercial projects from start to finish, collaborate with multiple stakeholders, and make a visible impact on project success. If you are organized, detail-oriented, and motivated by problem-solving, this is the position for you.