Job Summary: The clerical support staff assists in maintaining a well-organized and functional department to promote the safe and effective care of patients through support services. The clerical support staff performs clerical duties for the department including charting, typing, faxing, filing and handling telephone communications. The clerical support staff has the responsibility for coordinating patient admissions, obtaining physician's orders, registration functions, scheduling appointments, and discharge of files. The clerical support staff may also assist in obtaining updates of employee credentials.
Job Responsibilities:
1. Supports patient’s rights and responsibilities, including respect of cultural and religious diversity.
2. Demonstrates flexibility to meet staffing needs of department/organization and appearance.
3. Demonstrates leadership abilities while appropriately following the chain of command.
4. Facilitates, accurate, timely and safe patient/visitor related activities in an efficient and courteous manner.
5. Performs clerical duties as assigned to ensure the efficient utilization and management of data.