Freightliner Dealer DTNA Trainer | Jackson, MS

Empire Truck Sales, LLC is one of the largest Freightliner-Western Star Heavy Truck Dealerships in the Southeast. Due to continued growth, we are looking for a Freightliner Dealer Trainer to coach and mentor our dealership Service teams. This position will be based in Jackson, MS.

We are seeking a technical service training specialist who has prior experience working on heavy trucks, equipment, rental, leasing fleets, and/or any similar industry.

Primary Responsibilities:

• Prepare and conduct DTNA technical training materials, classroom agendas, and certification programs.
• Assess training needs and partner with team leadership and Service Managers to create training paths for our service technicians.
• Create training schedules and ensure that all dealership technicians are on target to achieve and maintain manufacturer certifications.
• Train and instruct new technicians on processes and protocol.
• Document and track certifications necessary for ongoing technician training and development.
• Develop and deliver needed training to support parts and service in policies and procedures.
• Performs other related duties as assigned.

• At least 5 years of experience related to the service, repair and maintenance of heavy-duty trucks is required
• Previous experience with a Freightliner-Western Star dealer is a plus
• Prior knowledge of Daimler Trucks North America (DTNA) training programs is a plus
• Proficient use of computers and software such as Microsoft Office Suite and other web-based applications
• Must have a valid Driver's License with clean MVR
• Excellent communication and presentation skills; able to present material and complete the learning process.
• Professional demeanor and appearance
• Must be able to travel as needed to provide on-site trainings at our dealerships and to obtain necessary certifications
• Able to multi-task, prioritize and manage time effectively

Benefits:

• Competitive Wages
• Medical/Dental/Vision/Life Insurance
• Company Paid, Employee Short-term and Long-term Disability Coverage
• 401(k) Retirement Plan with Company Match
• Holiday and Vacation Pay

Empire Truck Sales promotes a safe and drug-free workplace. The successful candidate must pass all pre-employment screenings, which include a background check and drug test upon offer acceptance.

Empire Truck Sales, LLC is an Equal Opportunity Employer