Floor Supervisor

Join the team at Cadillac Jack's® Gaming Resort in Deadwood, SD, where we offer a thrilling and rewarding career experience. Here's why you should consider being a part of our dynamic team:

Exciting Environment: Immerse yourself in an exhilarating atmosphere within the resort, featuring a bustling casino, vibrant bar, and a variety of hotels and restaurants, ensuring every day is filled with excitement and energy.

Food and Beverage Outlets: Enjoy working in one of five food and beverage outlets, with staff member discounts allowing you to indulge in delicious meals and refreshing drinks.

Advancement Opportunities: Seize the opportunity for career advancement within our diverse business, with opportunities available in hotels, the casino, and food and beverage outlets, allowing you to expand your skills and progress in your career.

Market Leadership: Be part of a modern and established business that is a market leader in Deadwood, offering you the chance to be part of a successful and thriving organization.

Stable Employment: Enjoy stable employment with no layoffs, as evidenced by employees who have been with us for over 20 years, providing you with a sense of security and longevity in your career.

Backed by LIV Hospitality: You'll thrive in your role with our comprehensive support and exclusive perks:

• Hotel Discounts: Enjoy reduced rates at LIV properties for your travels.
• Dining Deals: Get discounts on food and beverages at our outlets.
• WaTiki® Waterpark Passes: Enjoy family passes for WaTiki® Indoor Waterpark.
• Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks.
• Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access.
• AJ's Wicked Salon & Spa: Enjoy 10% off products and services.
• Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort.
• Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.

At Cadillac Jack's® Gaming Resort, you'll find not only a job but a dynamic and fulfilling career opportunity, surrounded by excitement, advancement prospects, and stability. Join us and become a valued member of our team today.

Under the direction of the Casino Manager, the Floor Supervisor is responsible for supervising the activity of all table games, ensuring the gaming activity and dealing procedures are in compliance with table games policies and procedures. Provides prompt and courteous service to all gaming patrons. 

Responsibilities

• Check level of staffing on the gaming floor throughout your shift and maintain adequate staffing levels. 
• Delegating duties to gaming floor staff based on business levels. 
• Provide prompt & courteous service to guests. 
• Adhere to all house and state gaming regulations. 
• Keep slot floor attractive and presentable to the gaming public. 
• Communicate with supervisors and managers in person, by phone or email. 
• Making decisions and solve problems as they happen. 
• Provide support in other departments as business levels require. 
• Maintain slot machines making sure they are in working order, paying customer jackpots/hand pays, showing customers how to use their club card and free play. 
• Learn the soft count procedures and to read slot machine meters. 
• Help the drop team with bill boxes and the supervisor with ATM/Kiosk fills. 
• Will be moving machines which requires bending over, climbing ladders & lifting equipment. 

Requirements:

• Excellent Guest service skills. 
• Excellent communication and organizational skills. 
• Have interpersonal skills to deal effectively with all business contacts. 
• Professional appearance and demeanor. 
• High school diploma or equivalent. 
• Must be 21 and able to obtain a key license from the SD Commission on Gaming.

Benefits for full-time Associates:

• Health / dental / vision / life
• 401k plan with 3% match after one year of employment
• Company-wide discounts on hotel rooms and restaurants

We offer daily pay to all Associates through ZayZoon!!!

An equal-opportunity employer