Development Manager, Individual Giving

Position Title: Development Manager, Individual Giving 

Location: San Francisco  

Reports to: Senior Director of Advancement  

Status: Full-time, Exempt; Occasional evenings and weekends, Hybrid option 

Compensation: $66,500 - 76,000 plus benefits 

About The Arc San Francisco 

The Arc San Francisco is a non-profit service and advocacy organization dedicated to supporting adults with intellectual and developmental disabilities and their families in San Francisco, San Mateo, and Marin counties. 

Our mission is to partner with adults with intellectual and developmental disabilities as they design their futures and transform our communities through lifelong learning and self-determination. We offer a wide range of services that touch every aspect of adult life, including independent living supports, skills building, employment training, and creative expression.  

As a committed community partner, we believe in the power of educational outreach, business partnerships, and being a reliable resource for families, supporters, public policy makers, and all those who share our vision of fostering a more informed, diverse, and inclusive society. 

Position Summary 

The Development Manager is a key team member in Advancement, stewarding our Annual Fund efforts with a focus on growing our list of small to mid-level donors —those whose sustained generosity anchors the health and impact of our $2.5M annual fund. This role is both strategic and hands-on, collaborating with the Advancement team on planning, donor communications, and fundraising events. 

Core Responsibilities 

Annual Fund Stewardship: 25% 

• Collaborate with Advancement leadership to support annual giving strategy, ensuring high retention and growth across small and mid-level segments. 

• Draft compelling donor updates and segmented appeals in partnership with communications staff. 

• Monitor giving trends, lapsed donor behavior, and renewal opportunities using CRM analytics to inform targeted outreach. 

• Build our monthly giving program to grow our loyal donor base 

Mid-Level Donor Engagement: 50% 

• Develop and manage a portfolio of mid-level donors (e.g., $250–$999), implementing tailored touchpoints that honor their impact and invite deeper support. 

• Conduct regular outreach—including personal calls, custom emails, and handwritten notes—to build meaningful connections. 

• Identify and qualify donors for possible movement into major gifts pipeline, tracking cultivation stages using moves management principles. 

Donor Recognition & Reporting: 5% 

• In partnership with the Development and Communications Associate, ensure timely, personalized acknowledgment of gifts at all levels with a special focus on handwritten notes and impact storytelling for mid-level donors. 

• Create stewardship reports and updates that reflect donor values, program alignment, and tangible outcomes. 

Database & Systems Management: 5% 

• Ensure accurate donor records and contact activity in CRM.  

• Track engagement milestones and generate reports to assess donor pipeline health and opportunities for growth. 

Events: 10% 

• Support planning and logistics for donor and cultivation events, including prep materials, RSVPs, and day-of coordination. Events include the annual Arc Breakfast, the WorkLife Awards, art shows, and Employment Inclusion Night 

• With support from the Advancement team, this role is responsible for cultivating and soliciting event sponsorships from corporate partners to raise a minimum of $177,000 by June 30, 2026. 

Cross-Team Collaboration: 5% 

• Partner with program staff to gather stories, metrics, and testimonials that demonstrate donor impact. 

• Pull Salesforce data as needed Senior Director of Advancement and Executive Director in preparation for donor meetings, touchpoints, and correspondence. 

Qualifications 

• 3+ years of experience in nonprofit fundraising, donor relations, or development communications. 

• Relationship-builder with strong listening and written communication skills. 

• Proficiency with donor databases (e.g.  Salesforce). 

• Skilled at balancing personalization with efficiency in donor outreach. 

• Committed to social justice, equity, inclusion, and ethical fundraising practices. 

• Experience with disability is a plus 

Work Environment 

This position is primarily located at 1500 Howard Street, San Francisco. Some work time will be spent at The Arc San Francisco satellite sites in Burlingame, CA and Marin, CA, and in the Greater San Francisco Bay Area with organizational partners. 

Physical Demands 

Repetitive keyboard use; phone use, walking, standing, bending, stooping, and direct client and staff interaction.  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Equal Opportunity Employer 

The Arc San Francisco is an equal opportunity employer. We are committed to building a diverse, inclusive, and equitable workplace and encourage applicants from all backgrounds and identities to apply. We will consider qualified candidates with criminal histories in a manner consistent with the requirement of the San Francisco Fair Chance Ordinance.  

Application Process 

Please submit a cover letter and resume sharing related experience via this platform or by emailing peopleops@thearcsf.org.