ESSENTIAL SKILLS AND EXPERIENCE:
- Graduation from an accredited nursing program
- Licensed with the AZ State Board of Nursing
- License to be in good standing
- Two (2) to five (5) years of experience in a clinical setting
- Demonstrated application of Nursing Planning (Assessment, Nursing Diagnosis, Goals/Outcomes, Implementation, and Evaluation)
- Demonstrated understanding of clinical methods and techniques used in record-keeping systems
- Demonstrated ability in implementing the principles and practices of supervision
- Good working knowledge of Microsoft Office applications, including Outlook, Word, and Excel
- Must be able to write analytic reports integrating multiple data elements and perspectives
- Must be familiar with Adelante healthcare mission, vision, and core values and use them during patient care and collaboration with non-clinical and clinical teams
- Must be able to maintain confidentiality, privacy, and security of protected information
- Must possess excellent verbal and written communication skills, with the ability to communicate effectively with internal and external customers
- Travel to all health centers is required as needed
- Advanced computer efficiency in the Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and experience in the Patient Management System
- Meet the organization's immunization requirement
- Valid Arizona driver’s license and active automotive insurance
- Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and the Red Cross (cognitive and skills evaluations)
- Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations
- Participation in Community Events as required
POSITION RESPONSIBILITIES
Patient Care Responsibilities
- Perform triage phone calls & Walk-in patients using approved procedures and resources for the adult primary care, women’s health, and pediatric populations.
- Assist providers with procedures such as wound care, urinary catheterization, suture/staples removal, wart removal, lacerations, skin biopsy, abscess incision & drainage, toenail & skin tag removal, LEEP, Colposcopy, and Intrauterine Device Insertion (IUD).
- Perform EKG, Peak flow, spirometry, albuterol & oxygen treatments and document results in the electronic health record.
Clinical Collaboration
- Collaborate with the clinical team to review and act on Tasks/PTAs sent by providers.
- Collaborate with the FM/IM interdisciplinary team to assist with point-of-care testing including HbA1c, UA, HCGs, hemoglobin, Fecal Occult Blood Test, Lead screening, PKU, HIV and Strep.
- Support heath center staff with vaccine and medication administration, including NG-G-tube (Rota vaccine).
- Perform PPD placement, Flu and COVID testing.
- Support referral process as needed per AHC standing orders and procedures.
- Develop Self-Management Goals (SMGs) in collaboration with the patient to set up SMART (Specific, Measurable, Attainable, Realistic, Time-bound) goals that are patient-centered.
- Support troubleshooting/problem-solving by using critical thinking during complex situations.
- Support referral process as needed per AHC standing orders and procedure.
- Review and contact patients regarding normal & abnormal labs & diagnostics results.
Quality Improvement and Coordination
- Collaborate with the interdisciplinary team to improve the Uniform Data System (UDS) Quality Metrics.
- Collaborate with the integrated care team to improve Care Delivery Integration and closure of Healthcare Effectiveness Data & Information Set (HEDIS) care gaps of required Quality Metrics.
- Coordinate outreach efforts to high-risk patients and hospital discharge and admissions, including collaboration with health plans, hospitals, and skilled nursing facilities for transitional care.
- Assist with tasks/PTA messages about insulin titration for the diabetic population, which can include education and follow-ups.
- Identify barriers to care and social determinants of health by ensuring the PRAPARE survey has been collected.
- Support with High-Risk Prior Authorizations, Durable Medical Equipment (DME), and Short-Term Disability as needed.
- Work collaboratively with the clinical team to ensure compliance with Joint Commission, HRSA, and AHC standards.
Leadership and Accountability
- Provide leadership for collaboration and coordination of services, which includes defining the appropriate skill mix and delegation of tasks among licensed and unlicensed healthcare staff.
- RNs are fully accountable in all ambulatory care settings for all nursing services and associated patient outcomes provided under the direction of clinical providers.
Patient Education and Reporting
- Provide education and reporting STIs as needed for public health.
- Build relationships with external healthcare organizations and facilities in efforts to find additional resources to support patient care.
Administrative Responsibilities
- Obtain medical records, labs & diagnostics results as needed.
- Align role and responsibilities with Adelante Healthcare's mission, vision, core values policies, and procedures
- Ensure proper and complete documentation using approved templates in the electronic health record.
- Conduct medication reviews, reconciliation, and refills as needed
Evaluate clinical resources and support the development of new tools, forms, and procedures as needed.
- Participate in team meetings as needed.
Skills and Competencies
- Apply critical thinking and organizational skills in all tasks related to specialty and the organization’s standards, including providing discharge instructions for patients.
- Enhance patient safety and the quality and effectiveness of care delivery, making sure to assess, set goals, implement, and evaluate professional nursing services per the Board of Nursing Scope of Practice and organizational standards.
Family Medicine (FM)/Internal Medicine (IM) RN:
- Collaborate on the performance of Medicare Wellness Visits by
conducting assessments, completing surveys, reviewing patient’s charts and documenting appropriately in the electronic health record by following established procedure and workflows.
- Provide direct nursing care to adult patients, including care coordination, patient education, triage, health assessments, medication administration, vaccinations, record management and quality improvement.
- Provide education to patients and their families on health management, disease prevention and wellness promotion.
Women’s Health RN:
- Perform and interpret NSTs to monitor fetal well-being and pregnant patients, documenting results and communicating findings to the health care provider.
- Assist with procedures, such as pap smears, breast exams, and education on contraceptive options and pregnancy care.
- Provide direct nursing care for women’s health patients, including care coordination, patient education, triage, medication administration, vaccinations, health assessments, record management and quality improvement.
Pediatrics RN:
- Provide direct nursing care to pediatric patients, including care coordination, patient education, triage, health assessments, record management, medication administration, vaccinations, and quality improvement.
- Provide education to parents and caregivers about child health, disease prevention, nutrition, and wellness practices.
- Assist providers with pediatric procedures such as circumcision.
Quality Methodologies:
- Maintain knowledge of current and future methodologies for instance: Plan, Do, Study, Act (PDSA); Desire, Measure, Analyze, Improve, Control (DMAIC); Awareness, Desire, Knowledge, Ability, Reinforcement (ADKAR); Specific, Measurable, Attainable, Relevant, Time-bound (SMART) models
- Collaborate in the development of Continuous Quality Improvement Plans.
- Other projects as requested by the Nursing Manager, Quality Improvement Manager, or Director of Quality
NON-ESSENTIAL SKILLS AND EXPERIENCE:
- Electronic Health Record Experience
- Bilingual (Spanish/English)
- Ability to read and write in more than one language
- Bachelor’s degree preferred
- Other common nonessential skills/experience you may choose to include:
- Demonstrated experience as an Advocate for Health Care or Human Rights
- Fluency in a language in addition to English (Spanish preferred)
- Job-related certifications
Additional Duties and Responsibilities
- Other duties as requested or assigned
Patient Centered Medical Home (PCMH) and Integrated Care Team (ICT)
All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment that supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.
Adherence to Compliance and Code of Conduct
All employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Code of Conduct, policies and procedures, and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Physical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, bloodborne pathogens, etc.) when working in the clinic area.
In any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities. Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises. In compliance with EEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.
