Coordinator of Institutional Effectiveness

SUMMARY

In support of the university’s mission and objectives, the Coordinator of Institutional Effectiveness coordinates assigned programs within the division, assists in the assessment and accreditation management system, and implements other initiatives for Institutional Effectiveness processes, communications, and resources. This role supports departmental efforts to promote continuous improvement and data-informed decision-making.

Accreditation and Assessment

• Monitors, tracks, and reports on results for annual office assessment outcomes.

• Assists in ongoing work in the assessment and accreditation management system. 

• Produces ad hoc reports to support curriculum development and revisions, and academic program reviews.

• Assists in preparation of accreditation and reaffirmation processes.

Departmental Support

• Coordinates meetings and assists with documentation/minutes/related tracking.

• Monitors and fulfills data requests in collaboration with appropriate stakeholders.

• Assists the Senior Research Analyst with reports and communication.

• Processes financial requisitions for timely payment to vendors.

• Performs other duties as assigned.

EDUCATION:

Post high school training required; Bachelor's degree preferred, or equivalent experience.

EXPERIENCE:

1+ years of experience in data management, required.

ESSENTIAL COMPETENCIES (Knowledge, Skills, and Abilities)

• Customer Service Orientation – Keeps internal and/or external key stakeholder(s), students, parents, faculty, staff and community partners in mind at all times.

• Professionalism – Displays a high level of professionalism, e.g. timeliness, reliability, communication, and work ethic.

• Christ-first Faith – Provides spiritual support to community members, including students, on their Christian faith journey.

• Attention to Detail – Ability to efficiently and accurately focus on a specific task or number of tasks. Reviews details with a critical eye.

• Confidentiality – Maintains the necessary confidentiality and discretion required for the position

• Continuous Improvement – Implement or brainstorm ways to optimize a process.

• Effective Communication – Expresses ideas and information in a clear and concise manner both verbally and in writing to convey clear, well-articulated messaging across a wide variety of audiences.

• Project and Time Management – Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.

• Results Orientation & Accountability – Takes accountability and identifies, executes and drives actions to consistently achieve desired results.

• Teamwork & Collaboration – Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others both departmentally and cross-functionally.

• Technology – Strong aptitude to learn new technologies as department processes evolve.

ADDITIONAL REQUIREMENTS:

• Ability to work non-routine hours during certain times of the year.

• Ability to sit for prolonged periods of time.