Director of Student Development

• Fosters a student culture of honor and respect that upholds PBA’s community values of unity, excellence, respect, love, integrity, and accountability.
• Assists students’ development toward PBA’s values through establishing meaningful relationships with them and addressing behavior contrary to The Navigator and Residence Life Handbook.
• Encourages the holistic development of residents through educational and social programming.
• Manages the student conduct process, ensuring that policies and procedures are followed consistently and fairly.
• Conducts investigations and adjudicates cases of student misconduct, including meetings with involved parties and determining appropriate sanctions.
• Develops and maintains accurate records of student conduct cases and outcomes.
• Supervises the Amnesty Program.
• Cultivates mentoring initiatives that supports the accountability and amnesty programs.
• Provides education and training to students and staff on university policies, conflict resolution, and community standards.
• Develops and implements accountability and mentor training to Area Coordinators (ACs), Graduate Resident Directors (RDs), Resident Coordinators (RCs), and Resident Advisors (RAs).
• Collaborates with the Office of the Provost, as well as Deans, to develop and maintain proper adjudication, reporting, and record keeping of academic dishonesty cases.
• Serves as a liaison to campus partners, such as Department of Public Safety, Office of the Provost, and the Title IX Coordinator in matters related to student behavior and well-being.

Residence Life Management

• Responds to and resolves complex issues within the residence halls, including roommate conflicts, maintenance concerns, housing re-assignments, health emergencies, and other resident needs.
• In partnership with the Director of Residence Life, provides ongoing support, training, and development of residence life staff, including ACs, RDs, RCs, and RAs, year-round.
• Collaborates with campus partners to develop and implement programs and services that support student engagement, retention, and academic success.
• Supports the Dean of Students and Student Life Department in the selection, training, and evaluation of student leader  staff. 
• Informs the Dean of Students of situations and emergencies related to students.
• Assists in the overall management of the university's residence life program.
• Supports university wide student events.

Student Development & Support

• Promotes a university environment that demonstrates Christian faith through discipleship, evangelism, Bible study, and social ministry opportunities.
• Develops and implements programs and initiatives that enhance student engagement and fosters a sense of community within the residence halls.
• Serves as a resource and advocate for students, providing guidance and support as they navigate university life.
• Coordinates with other university departments to address the needs and concerns of students.
• Manages the operation of student conduct software and communication with other inter-office software (Jenzabar, Waypoint, THD, etc.).
• Oversees Student Accountability and relevant Residence Life components of university database including PBA website and myPBA.
• Provides students with current university information through various avenues of communication.

General Leadership

• Participates in on-call rotation to provide after-hours support and crisis management for Area Coordinators and residential students.
• Develops professionally and remains current with Student Development issues and trends that affect university students, particularly the residential experience.
• Joins, attends, and participates in local, state, and national Student Development conferences, with a particular emphasis on student accountability and student development.
• Represents PBA in a positive manner to parents, students, visitors, and the neighboring community through Christian conduct, behavior, and presentation on and off campus.
• Provides support for Check-in, Welcome Week, and Check-out for new and transfer students each semester.
• Other duties as assigned.

EDUCATION & EXPERIENCE:

• Bachelor's degree in higher education administration, counseling, psychology, social work, or a related field, required; master’s degree preferred, or equivalent experience.
• Certification or training in mediation or conflict resolution, preferred.
• 5+ years of experience with college students, familiarity with Title IX regulations and processes.

ESSENTIAL COMPETENCIES (Knowledge, Skills, and Abilities)

• Customer Service Orientation – Keeps internal and/or external key stakeholder(s), students, parents, faculty, staff and community partners in mind at all times.
• Professionalism – Displays a high level of professionalism, e.g. timeliness, reliability, communication, and work ethic.
• Christ-first Faith – Provides spiritual support to community members, including students, on their Christian faith journey.
• Adaptable/Flexibility – Ability to change or adjust to change.
• Analytical Thinking & Decision Making – Identifies and understands trends and/or issues, connects data points through analysis and logical conclusions/actionable strategies.
• Change Management – Ability to drive and implement change both internally and externally.
• Confidentiality – Maintains the necessary confidentiality and discretion required for the position.
• Conflict Management – Functions professionally and wisely during difficult conversations, while under stress, and while managing challenging situations.
• Develops Others – Ability to promote continuous improvement within teams and/or individuals.
• Effective Communication – Expresses ideas and information in a clear and concise manner both verbally and in writing to convey clear, well-articulated messaging across a wide variety of audiences.
• Establishes Trust – Gains the confidence of others by actions and words that promote being honest, forthcoming, and vulnerable.
• Leadership/Influence – Ability to motivate, coach and develop others, as well as influence a group of people to achieve common goals, and implement university strategies. Strong supervisory skills.
• Problem-solving – Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact-based manner.
• Results Orientation & Accountability – Takes accountability and identifies, executes and drives actions to consistently achieve desired results.
• Strategic Mindset – Ability to step out of the everyday details, view the situation from above and provide an objective perspective
• Teamwork & Collaboration – Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others both departmentally and cross-functionally.

ADDITIONAL REQUIREMENTS:

• Ability to work non-routine hours.
• Ability to respond immediately to handle emergencies that could occur 24 hours/day, seven days/week (including holidays on a rotational schedule).
• Ability to sit for prolonged periods of time.
• Ability to traverse campus and stairs.