Fire and Security Systems Service/Installation Technician - Riverside, CA

SSD Alarm has grown to become one of the largest and most respected providers of integrated security and fire solutions in the U.S. We own and operate our own UL Central Station and have built a strong reputation in the industry for technical expertise and service. Our company continues to grow by focusing on customer service excellence and leading in technology. 

We are seeking experienced Service and Installation Alarm and Fire Technicians to support our office in: Riverside, CA. The ideal candidate is interested in career growth, detailed and has a passion for the security systems industry. SSD invests in their employees’ personal and professional growth by providing training opportunities to stay ahead of the competition.

Job Responsibilities:

• Installation and/or Service of Security and Fire Alarms, Access Control, and CCTV
• Demonstrate communication and teamwork skills with customers, co-workers and subcontractors to express ideas and technical concepts to problem solve
• Maintain accurate records of all work performed, material used and communicates any problem encountered or identified with the alarm system
• Ability to organize workload effectively and work with a sense of urgency
• Excels in problem solving and demonstrates the ability to multi task
• Maintaining customer satisfaction by executing well-thought-out and planned installation of systems
• Establishing and maintaining lasting relationships with clients by providing excellent support and service response times
• Thorough knowledge of product lines and staying current with technology
• Maintains a regular and punctual attendance
• Accepts assignments with an open and positive attitude

Skills and Qualification Requirements:

• Install, maintain, or repair security systems, alarm devices, or related equipment
• Mount and fasten control panels, door and window contacts, sensors, or video cameras and attach electrical and telephone wiring to connect components
• Demonstrate systems for customers, explain details such as causes and consequences of false alarms
• Test and repair circuits and sensors, following wiring and system specifications
• Feed cables through access holes, roof spaces, or cavity walls to reach fixture outlets, positioning and terminating cables, wires, or strapping
• Requires strong interpersonal skills, along with effective writing, speaking and presentation skills
• Minimum of three years of industry field experience
• Effective problem resolution skills and detail oriented
• Possess a valid driver’s license with a driving record that meets company requirements
• Reading and interpreting construction plans
• Knowledge of applicable local, state and federal codes required
• Knowledge of Fire Alarm, Burglar Alarm, CCTV, and Access Control
• Proficient in MS Office along with some Networking experience

Physical Requirements:

• The ability to lift up to 80 pounds and safely climb ladders
• The ability to respond quickly to sounds, see and respond to dangerous situations
• The ability to move safely over uneven terrain or in confined spaces

Preferred:

• Fire Alarm - California Journeyman Fire Card, Reg 4 Certification, NICET Certification
• Notifier Experience
• Access Control - Lenel and/or S2 Experience, SQL Database Administration

Benefits
We recognize people as our most valuable asset. Our competitive salary and benefits package includes 401(k), medical, dental and vision insurance, life insurance, paid company holidays, and paid vacations.

*SSD Alarm is an Equal Opportunity Employer. Employment contingent upon successful completion of post-offer background screening and drug testing. All resumes held in confidence.