St. Charles Nissan/Hyundai
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St. Peters, MO 63376
St. Charles Nissan / Hyundai is the top retailer of new Hyundai’s in the state of Missouri and one of the top Nissan automotive retailers in the Midwest and is looking to hire a Business Development Representatives to join our Business Development Center (BDC). St. Charles Nissan / Hyundai’s culture of customer service and a commitment to transparency enables us to provide exceptional service and exceptional value for our clients. Our rapidly expanding business enables us to provide significant opportunity for learning, training and career growth for our team. In addition, we provide a highly competitive compensation plan, along with benefits including medical, dental, vision, disability and paid time off.
Automotive BDC Representative Qualifications:
- 1-2 years of experience; experience in an automotive setting preferred
- Confident, pleasant and professional phone voice
- Prior service industry experience preferred (restaurant, hotel, concierge etc.)
- Time management skills and the ability to work independently
- Ability to take direction
- Desire to be part of a successful team
- High school diploma or GED equivalent
- Clean background check
Auto Dealer BDC Representative Responsibilities:
- Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
- Set appointments
- Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance on our Company offerings
- Provide superior customer service and achieve highest degree of customer satisfaction
- Work in close partnership with sales consultants to provide qualified leads and detailed information on customer requirements
- Meet specified monthly targets and goals
- Direct customers to product information resources, including those available on the internet
- Check email frequently and respond to inquiries immediately
- Deliver inquiries/messages intended for other sales personnel and departments promptly
- Contribute to the overall success of the dealership by working with all customers, teams and departments collaboratively and professionally with a positive, roll-up your sleeves attitude
BDC Representative Preferred Skills and Experience:
- Prior customer relations or BDC experience preferred, but not required. We are willing to train and develop the right individual.
- Excellent customer relationship skills
- Self-starter, motivated and success driven
- Confident, positive and high energy presence
- Strong communication skills
- Team-oriented with a desire to achieve both individual and collective goals
BDC Representative Benefits:
- Medical, life insurance, 401(k), paid vacation, dealership purchase program
- Dental, short term and long term disability, additional life insurance, hospital/accident insurance available
We are an equal opportunity employer and a drug free workplace. All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR and drug test.
Job Type: Full-time
Salary: $2,000.00 to $4,500.00+ /month (and additional commission / bonus opportunities)
Required education:
- High school or equivalent
Required experience:
- Sales: 1 year
- CRM: 1 year
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