Job Title: Area Revenue Manager
Company: Shamin Hotels
Organizational Structure:
DEPARTMENT: Sales & Marketing
STATUS: Full-time/Exempt
REPORTS TO: Corporate Director of Revenue Management
Job Summary:
The Area Revenue Manager is responsible for maximizing rooms’ revenue through management of the hotel’s room inventory and working in tandem with the individual hotel General Manager, Director of Sales along with other leadership roles including, but not limited to Regional Operations Managers, VP of Sales & Operations. The Area Revenue Manager ensures each hotel is maximizing every revenue opportunity through day-to-day activities, duties and communications with the hotel teams. Approach all encounters with guests and team members in a friendly, service-oriented manner.
Key Responsibilities:
Maintain regular attendance in compliance with Shamin standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing a correct nametag when working.
Comply at all times with Shamin standards and regulations to encourage safe and efficient hotel operations.
Cross-sell other Shamin hotels.
Maximize room revenue and occupancy by reviewing status daily.
Update hotel revenue systems, or discuss appropriate changes with General Manager who is responsible for managing the systems, with restriction changes on a daily basis.
Maintain rate integrity and standards according to company strategies and specific hotel needs.
Maintain accurate and detailed property history.
Review arrivals report and daily flash report to ensure accuracy.
Develop, maintain and manage relationship with third party vendors on behalf of hotels ie: Travelocity, Hotels.com, Expedia, Orbitz, Priceline, etc.
Oversee system functions used by reservations.
Monitor the competitive set for occupancy and rate, and recommend changes based on findings.
Monitor room type inventory, programming, sell through limits and house restrictions.
Maintain a professional working relationship and promote open lines of communication with managers, team members, and other departments.
Complete understanding of hospitality terms.
Assist in preparation of monthly revenue and occupancy forecasting for assigned properties.
Fully understand, monitor and support all franchise programs associated with revenue applications.
Offer recommendations for the hotel’s rate strategy and rate quoting standards. Manage restrictions in accordance with the hotel’s rate strategy.
Work closely with GM/DOSM to produce monthly projections for the balance of the year.
Responsible for participating in the annual budget for occupancy and revenue.
Run weekly/bi monthly Revenue Strategy meetings to review previous week and set strategies for next 12 weeks.
Direct sales skills and thorough understanding of Transient Sales process.
Know all room types and the pricing for each along with the seasonality.
Assist each hotel with balancing room inventory between all applications including those used by sales, front desk reservations and revenue departments. Review audits performed on property between each system.
Participate in creating standard reporting procedures distributed to upper management including but not limited to STR analysis, pace reports, company statistics and other metrics as needed.
Analyze business levels, both transient and group; alerting hotels to trends outside of the norm along with providing recommendations that will maximize revenue for each given situation.
Perform other duties as requested by management.
Attend or conduct all training/meetings as required by management.
