Bartender - Sheraton VBO

Bartender, Sheraton Virginia Beach Oceanfront

🕒 Position Overview

• Job Title: Bartender
• Location: 3501 Atlantic Ave, Virginia Beach, VA 23451
• Schedule: Variable or Part-Time (must include weekends and holidays)
• Work Environment: Oceanfront hotel right on the boardwalk

📝 Summary:
Bartenders work directly with customers by mixing and serving drink orders. Food Menu is imperative for the overall knowledge of all that is offered. Their responsibilities include verifying age requirements, knowing alcohol pairing and tastes profiles, knowing how to make traditional and classy drinks, processing payments, managing inventory and cleaning bar supplies.

What You’ll Do:

• Sets up a bar with supplies (fruit, garnishes, cocktail napkins, glassware, etc.) and products prior to opening to ensure a smooth flow of service.
• Ensures the correct display of products to enhance sales and showcase selection.
• Receives and prepares drink orders from guests and servers using standard pours and recipes; ensures accuracy of order
• Rings drink orders into registers, collects money and makes correct change
• Provide immediate attention to all guests upon seating, is a good listener and takes genuine interest in enhancing guest relations
• Closes down bar, making sure inventory is locked and secure, bar cleaned and sanitized, and supplies put away
• Assists servers with serving food and beverages when necessary
• Wear a big smile and make guests feel welcome and happy
• Inform guests of daily specials and chef's specialties
• Takes guests orders accurately and timely
• Places order with kitchen; informs cooks about special cooking instructions
• Serves beverages and meals according to standard operating procedure
• Performs quality check to ensure guest satisfaction
• Removes soiled places and glass ware according to standard operating procedure
• Suggests and serves dessert, coffee and after dinner drinks
• Verifies accuracy for prices, tips and other charges on all checks
• Handles cash and credit card charges according to standard operating procedure
• Clear and reset tables or bar tops when the guests have left the restaurant.
• Keeps table, dining room and bus station areas always clean
• Advises supervisor of any complaints as soon as they occur
• Performs clean-up and closing duties as assigned by manager
• Attends pre-shift line-up as requested by the Supervisor or Service Director
• Reviews and turns in Z report with correct cash drop and credit card slips
• Performs any task asked by supervisor which is job or guest related
• Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.

Legislation & Company Policy

• Gain TIP certification within 3 months of acquiring the job.

•  Check the identification of guests to ensure guests are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.
• Use judgment and reasoning to cope with difficult situations, such as preventing a guest from alcohol intoxication, dealing appropriately with an underage guest. "Carding a minor and delivering a glass of water rather than refusing service or confronting the guest"
• If a guest is consuming alcoholic beverages, observe guests’ behavior, count the number of drinks served and if the server feels they should not drive, offer a taxi. Do not hesitate to ask a manager to intervene.
• Pour tests are administered throughout employment to ensure accuracy.
• Understand and actively support all company policies relevant to your role.

We Live by Our “TOP” Values:

T – TEAM UP: Collaborate, support others, and stay golden
 O – OWN IT: Take pride, stay accountable, and never stop learning
 P – PASSIONATELY SERVE: Be positive, show you care, and create memorable experiences

We’re looking for team players who embody these values every day.

Qualifications

• Experience in a hotel or related field preferred but not required
• Prior Experience in a high volume fast-paced restaurant, bar, or club
• Extensive knowledge on cocktail building, recipes, and proper techniques of bartending
• Has never been dismissed from a bartending position from a former employer
• Must have basic reading, writing, and math skills.
• Customer Focus: Passion for providing excellent customer service and creating memorable dining experiences for guests.
• Strong work ethic and willingness to learn and adapt in a fast-paced environment
• Communication Skills: Clear and effective communication skills, with the ability to interact professionally with guests and team members.
• Attention to Detail: Strong attention to detail and accuracy in order delivery and guest interaction.
• Physical Stamina: Ability to stand and walk for extended periods and lift trays or other items weighing up to [X] pounds.
• Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, based on business needs.

Why Work with Us?

💰 Competitive Pay
 🏨 Go Hilton Travel Discounts for team members & eligible family
 🎟️ Shamin Perks – Save on gym memberships, movie tickets, amusement parks, rental cars, and more
 💸 $100 Referral Bonus after your referral completes 90 days
 🌊 Work with an oceanfront view in a fun, fast-paced restaurant

Note: This may be a seasonal or part-time position. Full-time benefits such as health insurance, PTO, and 401K do not apply unless otherwise specified.

About Shamin Hotels:

Shamin Hotels is the largest hotel owner and operator in Virginia, with 70+ hotels across multiple states. Founded in 1978, our growth is powered by passionate service and a commitment to teamwork, ownership, and opportunity. Learn more at

Shamin Hotels is an Equal Opportunity Employer. We welcome applicants from all backgrounds. Only those selected for interviews will be contacted.