Receptionist

Be the first smile they see at Bristol Hospice Honolulu - proudly named a 2025 Best Place to Work!

Bristol Hospice is seeking a full-time Front Desk Receptionist to join our team! In this role, you'll assist the Executive Director and Business Office Manager with coordinating and managing clerical tasks, helping to maintain an efficient flow of paperwork within the office.

Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities. We are dedicated to our mission that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and dignity. For more information about Bristol Hospice, visit bristolhospice.com or follow us on LinkedIn.
 

Our Culture

Our culture is cultivated using the following values:

• Integrity: We are honest and professional.
• Trust: We count on each other.
• Excellence: We strive to always do our best and look for ways to improve and excel.
• Accountability: We accept responsibility for our actions, attitudes, and mistakes.
• Mutual Respect: We treat others the way we want to be treated.

On an Average Day You Will:

(includes but not limited to)

• Provide office functions including, handling correspondence and word processing for hospice organization, managing incoming calls, filing clinical notes, maintaining administrative and clerical files; and ensuring postage is purchased and kept on hand
• Assist in maintaining minutes of meetings
• Assist in ensuring all Doctor's order forms and related forms are completed and signed in compliance with Medicare and Medicaid regulations, place forms and applicable documents into patient files
• Assist in sending Doctor's orders to Physicians when received from nurses for his/her signature; keep current log of what is sent to make sure it is returned with signature
• Assist in keeping all manuals up to date, as assigned
• Assist in closing out patient's clinical record when discharged
• Assist in accurately entering patient billing data
• Assist in accurately processing and billing Medicare, Medicaid, private payer and patient claims in accordance with payor requirements and organization policy
• Assist in the preparation of monthly billing and accounts receivable reports, alert appropriate management team members regarding late or missing documents for billing
• Establish and maintain positive working relationships with patients, payers, and other customers
• Maintain confidentiality of patient and organization information
• Maintain adequate inventory of medical supplies/items needed to provide appropriate patient care

Requirements:

• Must have at least one (1) year of experience in health care data entry
• Preferred one (1) year of pervious health care related billing experience

Knowledge and Skills needed to be successful in role: 

• Ability to type 50 words per minute
• Proficient word processing skills
• Excellent computer skills
• Familiar with medical terminology

We Got the Perks: 

• Tuition Reimbursement
• PTO and Paid Holidays
• Medical, Dental, Vision, Life Insurance, and more
• HSA & 401(k) available
• Mileage Reimbursement for applicable positions
• Advanced training programs
• Passionate company culture committed to the highest standard of care in the hospice industry

Join a Team that embraces the reverence of life!

EEOC Statement

Bristol Hospice is an equal-opportunity employer. Our success depends upon our ability to create and maintain a diverse and supportive work environment where individuality is promoted. Bristol puts high priority on the worth of every person. We do not base our hiring decisions on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.