Hospice or Clinical Liaison

Care Consultant (Hospice Liaison / Clinical Liaison)

New Albany, IN with Competitive Base Salary + Incentive Plan

Are you a relationship-driven healthcare professional with a strong network in Southern Indiana and the Greater Louisville market?
Join Bristol Hospice as a Care Consultant (Hospice Liaison) and leverage your existing connections to make a meaningful impact, helping patients and families receive the compassionate, dignified care they deserve.

In this vital, community-facing role, you’ll use your clinical knowledge or sales acumen to grow Bristol’s presence and connect providers, patients, and families with trusted end-of-life care.

What You’ll Do

• Build and maintain referral relationships with hospitals, skilled nursing facilities, clinics, physicians, and community partners.

• Leverage your established book of business to expand Bristol Hospice’s footprint in Southern Indiana and Louisville.

• Serve as a knowledgeable, compassionate consultant for patients and families exploring hospice care.

• Collaborate with clinical and operational teams to ensure seamless transitions of care.

• Achieve growth goals through education, relationship-building, and service excellence.

• Travel within the assigned territory using your own vehicle (mileage reimbursement provided).

What We’re Looking For

• A strong network of healthcare and community relationships in Southern Indiana and the Louisville metro area is required.

• Proven success in healthcare sales, marketing, or referral development (hospice, home health, skilled nursing, or senior care experience preferred).

• Self-motivated, compassionate, and goal-oriented professional with excellent communication and organizational skills.

Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities. We are dedicated to our mission that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and dignity. For more information about Bristol Hospice, visit bristolhospice.com or follow us on LinkedIn.

Our Culture

Our culture is cultivated using the following values:

• Integrity: We are honest and professional.
• Trust: We count on each other.
• Excellence: We strive to always do our best and look for ways to improve and excel.
• Accountability: We accept responsibility for our actions, attitudes, and mistakes.
• Mutual Respect: We treat others the way we want to be treated.

On an Average Day You Will: 
(includes not limited to) 

• Build relationships in assisted living facilities, hospitals, physician offices, personal care homes, and other community referral sources
• Be out in the community (boots on the ground) every day, serving as the face of Bristol Hospice
• Make outreach calls and deliver impactful presentations to current and prospective referral sources
• Collaborate closely with our clinical and operational teams to ensure seamless care and promote our commitment to clinical excellence
• Ensure our patients and their families receive the appropriate information about hospice care
• Meet with community partners regarding hospice services for their patients
• Participate in regular collaborative team calls
• Develop and maintain relationships of trust and integrity within the community 
• Drive continual growth of Bristol Hospice through advocacy with referral sources  

Ideal Candidate Meets the Following Requirements: 

• Book of Business in the Southern Indiana and Louisville markes
• Ability to communicate with general public and represent Bristol in a positive manner
• Ability to articulate the Hospice Conditions of Participation and facilitate the transitions in care for hospice patients, family members, caregivers and other members of the healthcare continuum 
• Ability to create relationships with referral sources, patients, and families 
• Minimum of (1) year of sales, marketing, professional relations and/or education training required 
  • Experience in one of the following settings has prepared you for this role: hospice sales, home health sales, medical device sales, clinical liaison, RN liaison, clinical coordination or medical sales
• Flexible with scheduling including some evenings and weekends to ensure patients and families needs for hospice services can be met 

We Got The Perks: 

• Advanced training programs
• Competitive salary commensurate with experience, plus generous incentive bonuses
• Mileage Reimbursement
• Expense Account
• Medical, Dental, Vision, Life Insurance and more
• HSA & 401(k) available
• PTO and Paid Holidays
• Tuition Reimbursement
• Get paid to make friends that will last a lifetime!

Join a Team that embraces the reverence of life!

Bristol Hospice is an Equal Opportunity Employer and participates in E-verify.