Associate Director of Housing

SUMMARY: This position is responsible for managing, developing, implementing, assessing, and coordinating programs within our Housing program and resources; managing program regulations and requirements to ensure compliance and quality of services.

DUTIES AND RESPONSIBILITIES:

Supervises staff assigned to providing direct service and support to individuals or clients., such as handling referrals, conducting needs evaluation, and/or de-escalating and resolving complaints.

Assists in directing the activities of exempt and non-exempt staff and technical staff members.

Manages service staff of the assigned program, evaluates workers' performance; makes recommendations.

Establishes and maintains relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.

Prepares and maintains records and reports, such as budgets, personnel records, or training manuals.

Maintains accountable for overall productivity of the unit and for monitoring staff performance to meet program quality and productivity standards.

Ensures all services provided to residents are in accordance with agency contracts

Ensure all documents and files are audit ready.

Ensure adherence to program policy and procedures; conducts quality audits of service plans and data material.

Attends visits to social, charitable, and government agencies to assist residents with their problems.

Implements policy and program changes designed to increase the effectiveness of the program, meet goals, and better serve the needs of the community.

Creates detailed weekly reports that include overall program statistics including client intake and discharge information.

Performs other related duties as assigned by management.

Maintain relationships with Property Managers

Gain Knowledge with Landlord Ordinance 

Maintain leases 

QUALIFICATIONS:

Bachelor's Degree (BA) from four-year college or university, or 5 years of related experience and/or training, or equivalent combination of education and experience.

Certificates, licenses and registrations required:  

CADC is required Or NCRS .

Computer skills required:); Internet Software; (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); Microsoft Products; and other programs as required.

Salary Range: ???