School Assistant (Weekday Evenings) or Saturdays (12-5 pm)

Job Title: School Assistant (Weekday Evenings) or Saturdays (12-5 pm). (Two Positions Available) 
Department: Education & Training 
Reports To: Senior Manager, Student Services
Compensation: $22 per hour
Classification: Part-time, non-exempt

Job Purpose: Under direct supervision, provides administrative support to the School staff and serves as a liaison between the department and its various constituencies (students, parents, faculty and visitors). 

Job Duties and Responsibilities:

• Provides general office support during weekend hours (i.e. Answer phone, directing calls, answering questions, taking messages; assist students with general needs; overseeing student behavior in hallways; responding to teachers’ needs, etc.)
• Tracks attendance following attendance reporting procedures and contacts families of students who are unaccounted for. Checks-in adult ballet participants and processes enrollment and payment for new participants. 
• First point of contact in case of student injury or illness in classes
• Provides administrative support as needed (i.e. data entry, filing, research, etc.)
• Performs other duties as required or assigned by supervisor.

Internal Contacts: 

• Department staff; Artistic Administration, Facilities Department 

External Contacts:

• Current parents and students; new families calling for information

Education: 

• Associates degree or equivalent 

Years and Type of Related Experience:

• 1-2 years administrative experience with a focus on administration, communication, and computer skills.  Interest in interacting with children, adolescents, and parents in an arts environment is preferred.  Knowledge of ballet is a plus. First Aid and CPR training.

Technical Experience:

• Communicates with internal and external constituencies both verbally, and in writing, in a manner that ensures clear and mutual understanding of information through School, Classes, and individual organizational email inboxes.
• Establishes and maintains effective relationships with students, families and volunteers by building rapport, listening and attending to their needs (when appropriate) and being easy to approach.
• Demonstrates knowledge and proficiency with MindBody to process adult ballet check-ins and new and continuing enrollment.
• Demonstrates usage and proficiency with FACTS database to document student absences.
• Demonstrates tact and diplomacy in all interactions. Demonstrates appropriate treatment of sensitive or confidential information.
• Utilizes and maintains up-to-date knowledge of word processing, data base management.
• Maintains documentation, files and work papers that are readily accessible and understandable by others.
• Prioritizes work to effectively balance multiple assignments and requests and communicates concerns to supervisor.
• Effectively and accurately proofs own work using contemporary business grammar, punctuation and spelling rules.
• Produces complete and accurate work products such as roll books, check requests, financial reports etc. for review by appropriate staff member.
• Faces difficult situations with tenacity and sensitivity.
• Actively listens to students’, parents’, faculty and staffs’ concerns and problems and helps provide appropriate solutions or referrals; follows up to ensure positive outcome.
• Assist with school programs or events taking place on evenings and weekends

Physical Demands:

• Work hours during the school year, Sept-May (except school holidays) Monday & Friday 4:30-9:00pm; Tuesday - Thursday 5:00-9:00pm.

• Considerable Typing, word-processing, and telephone work. Involves monitoring hallways and using office equipment on another floor.  Ability to climb stairs.  Ability to lift 30 lbs.

Special Equipment Used: 

• All standard office equipment, including fax, copier, etc. PC Software including Word and excel, FACTS database, and ipad using MindBody application. Internet and e-mail knowledgeable.

Application Procedure

We prefer you apply online

NO CALLS, PLEASE

San Francisco Ballet Association is an Equal Opportunity Employer committed to employing a diverse staff. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the Fair Chance Ordinance (FCO).