Senior Director of Registrar

The Senior Director of Registrar oversees the registration process for all students and ensures the integrity of academic records. Primary responsibilities include institutional leadership and strategic management of registration, academic records, transfer evaluation, graduation and scheduling. The Registrar provides vision, innovation, oversight, and direction regarding policies/ procedures while supporting the recruitment and retention of students. 

Job Duties and Responsibilities:

• Provide direction and leadership in the administration of registrar functions across the College and all campus locations.
• Responsible for budget management of office.
• Act as official custodian of all student academic records.
• Develop and execute policies, administrative procedures and best practices including departmental standard operating procedures and cross-department workflows.
•    Oversee key processes including course management, academic progress tracking, graduation audits, room scheduling, and student record management.
• Maintain comprehensive knowledge of and adherence to federal, accreditation, and institutional policies relating to registration and academic records management.
• Identify and implement new technologies to facilitate successful management of student academic records and registration.
• Evaluate data trends and make data-driven recommendations to improve office services and College operations.
• Manage record and certifications including loan deferrals, veteran’s status, non-resident status, National Board exams, transcripts, licensure and credentialing.
•    Represent the Registrar’s Office on a number of College committees and collaborate with a wide variety of colleagues and other College departments.
•    Mentor and manage a team of direct reports to ensure optimal performance and development.

Minimum Qualifications:

• A bachelor’s  degree and 5-7 years of relevant experience, or an equivalent combination of education and experience.
• At least 5 years of progressively responsible professional experience in higher education registration and records.
• Experience leading and/or supervising the work of others.
• Exceptional leadership and team building skills.
• Strong interpersonal and communication abilities.
• Analytic and strategic thinking for program development and assessment.
• Ability to analyze and resolve difficult problems; ability to apply appropriate discretion and judgment in a variety of decisions.
• Ability to perform assigned duties with time pressures and frequent interruptions.
• Ability to utilize general office equipment and other necessary equipment.
• Ability to calculate and analyze numerical data.
• Ability to supervise, train, and develop assigned staff members.
• Ability to communicate effectively.
• Ability to work various hours as job requires.

Desired Qualifications:

• A master’s degree.
• Supervisory experience required.

Physical Requirements and Work Environment:

• Perform sedentary to light work in a ventilated, lighted, and temperature-controlled office setting.
• Frequent need to stand, stoop, walk, sit, lift objects (up to 10 pounds) and perform other similar actions during the workday.