Lending Solutions Representative

Fort Financial Credit Union fosters a positive culture that prioritizes the well-being and development of its employees. Being a community-focused organization, we believe that investing in employees not only enhances individual health and potential, but it also contributes to the overall success of our organization and community. Our mission as a credit union is to build financial relationships with our members and be their trusted financial advisors. 

As a Lending Solutions Representative, you will play a critical role in analyzing financial documents, reviewing credit reports, and ensuring compliance with lending guidelines to minimize risk. The ideal candidate will have strong analytical skills, keen attention to detail, a thorough understanding of lending regulations to support sound decision-making, and a commitment to providing exceptional service to our members while upholding the credit union’s financial health.

Job Type: Full-Time

Location: Fort Wayne, IN - Corporate Office Lima Rd. 

Schedule: Banking hours Monday-Friday, some Saturdays

Responsibilities:

• Provide general credit union information on all credit union services and policies, interest rates, terms of loans, dividends and interest computations, and insurance coverages to members.
• Analyze borrower’s credit profile, collateral, and capacity to repay the proposed loan obligation.
• Approve or reject loans within prescribed loan authority.
• Handle all aspects of loan servicing requests and work closely with loan officers to address specific loan questions, fulfill documentation requirements, and resolve any issues that arise.
• Address and resolve any issues or discrepancies that arise during the underwriting phase.
• Ensure indirect loan funding is handled in a timely manner with proper documentation and compliance.
• Recommend loan alternatives to members, as necessary. 

Required Skills:

• General experience and knowledge with computers and technological applications.
• Ability to communicate effectively, multitask, and solve problems with sound reasoning. 
• Perform basic math functions such as add, subtract, multiply, divide, etc.  

Qualifications:

• Job Level: Mid-Level
• Required Experience: 3-5 years of experience in loan processing or a related role. 
• Preferred Experience: Credit analytics and regulatory compliance experience within banking and/or consumer lending.
• Required Education: High School Diploma/GED or Equivalent 

Benefits:

• Education/Scholarship Assistance
• Training/Career Development Programs
• Mentor Program
• PTO & 13 Paid Holidays
• Pension & 401k Retirement Plans
• Health/Dental/Vision Insurance Plans
• Flex Spending Account & Health Reimbursement Arrangement
• Employer Paid Life & Voluntary Life Insurance
• Employer Paid Short-Term & Long-Term Disability
• Accident, Critical Illness, & Hospital Confinement Plans