POSITION SUMMARY
The Drive Hand is responsible for full service to diesel customers including the proper, safe, and efficient refueling of diesel customers’ vehicles. Additionally, Drive Hands are responsible for keeping the outside store area and parking lot clean and free of debris. Each shift will be assigned specific duties and individuals filling those shifts will be responsible for accurate completion of those duties.
Note: This job description is not intended to be all-inclusive. Employees may perform other duties to meet the ongoing needs of the department and/or organization. Duties within the department may also change to ensure business needs are met on an ongoing basis.
PRIMARY DUTIES AND RESPONSIBILITIES:
a. GENERAL MANAGEMENT
- Adheres to all Company policies
- Follows the work schedule as posted unless a change in schedule is arranged with the Store Manager
- Gives all customers prompt and courteous service
- Observes shift operating hours at all times, as assigned by the Store Manager
- Assists the Store Manager in seeing that the store maintains a store-inspection grade of at least 90% on the store-inspection report
- Ensures the Store Manager is made aware of all sales, cash, or operating discrepancies
- Operates shift within Company guidelines to achieve sales and profit
- Properly cleans and maintains equipment
- Performs specific tasks as assigned by the Store Manager
- Adheres to all city, county, state, and federal regulations
- Stays familiar with the Company Pricebook, Policy Manual, and bulletins
- Completes all assigned training
b. PERSONNEL
- Clocks in and out at the time clock, and signs verifying all hours worked
- Advises the Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance
c. SECURITY
- Shares the responsibility for controlling the inventory on the shift or in the store
- Always protects Company assets
d. MAINTENANCE
- Fill every diesel vehicle and call in to the fuel desk
- Clean windshields
- Keep the front lot clean from trash
- Make sure all pump islands (gas & diesel) trash cans and all other area trash cans are emptied
- Fill windshield fluid and paper towel dispensers at the pumps
- Replace old squeegees
- Clean up minor gas or diesel spills
- Change outside signs when needed
- Post signs on out-of-order equipment
- Post signs on hazardous conditions, such as wet floors
- Immediately advise the Store Manager of any maintenance problems
- Other duties as assigned by Store Manager
