As a registered nurse, you can make a positive impact by joining Washington Regional’s Walker Heart Institute clinics. You’ll be part of the region’s largest team of cardiovascular professionals and help deliver nationally recognized care that can transform lives.
Organization Overview, Mission, Vision, and Values
Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for four consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area’s only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.
Position Summary
The role of the Cardiovascular Clinic - Phone Triage Registered Nurse reports to the Clinic Nurse Manager in partnership with the Clinic Providers. This position is responsible for providing indirect patient care and effectively collaborating with clinic nurses to complete nursing administrative tasks.
Essential Position Responsibilities
- Refill provider-authorized medications via electronic, fax, or phone as authorized and appropriate.
- Provide direction, support, and counseling regarding medical therapies and medications as directed by the provider.
- Serve as patient liaison and advocate, provide assistance and support for current and ongoing patient care needs.
- Triage calls per established provider protocols for all patients, partnering directly with the provider and document details in the electronic medical record.
- Effectively communicate and collaborate with staff, providers, and clinic leaders regarding operational issues, patient care concerns, and policy and procedure issues and staffing on an ongoing basis.
- Other duties as assigned.
Qualification
- Education: Graduate of an accredited nursing program
- Licensure and Certifications: Registered nurse license and CPR, required.
- Experience: Previous experience in a clinic setting, preferred.
Work Environment: This position will spend 80% of time sitting while performing work in a standard office environment. This position will spend 20% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs.
