North Hills Scheduling Coordinator (LPN or CST) - Full-Time (Monday-Friday)

Organization Overview, Mission, Vision, and Values

Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 40 clinic locations, the region’s only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.

Position Summary

The role of the Scheduling Coordinator LPN/CST reports to the Business Office Manager. This position is responsible for scheduling surgical and peri-operative appointments.

Essential Position Responsibilities

• Maintain effective working relationships with internal and external clients
• Review cases to ensure availability for equipment, rooms, staff, and surgeons
• Obtain all required preauthorization information, confirm insurance eligibility, and collect payments as required
• Prepare and distribute final surgery schedule in a timely manner
• Assist with building patient charts
• Ensure all local, state, and federal regulatory requirements are maintained

Qualifications

• Education: High school diploma or GED
• Licensure and Certifications: N/A
• Experience: Previous experience in a clerical support role, surgical scheduling role, or surgical office setting, preferred.

Work Environment: This position will spend 80% of time sitting while performing work in a standard office environment and 20% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs.