Deli Associate

JOB SUMMARY

The deli associate performs a variety of food preparation duties, such as preparing hot and cold foods and slicing meat and cheese.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Slices meats and cheeses and prepares sandwich orders per customer instructions.
• Prepares in-house deli options and daily specials.
• Assumes duties of other teammates when one is out due to personal or other work-related obligations. This may require extra hours during these times. You will receive the required training for any position you are asked to cover.
• Assists with department ordering.
• Ensures proper receiving, unloading, storage, and rotation of merchandise and displays.
• Ensures clean equipment, tables, floors, grinders, coolers, and production areas as required to exceed food safety requirements.
• Strictly adheres to all safety, health, weight and measure regulations.
• Observes temperatures of cooler cases and freezers and reports failures to management promptly.
• Maintains proper labeling of all deli department items, including proper listing of ingredients and company code/date policies.
• Learns and follows all coding policies.
• Ensurse department signage and shelf tags are always present and reflect correct pricing information.
• Conducts monthly inventories as instructed.
• Ensures deli scales and M&M labeling machines are current and compliant.
• Learn all aspects of current position.
• Masters and manages all opening and closing duties.
• Learns and becomes an expert in all deli equipment, hardware, software, and tasks.
• Creates a healthy, clean, inviting department that customers love shopping in.
• Creates appropriate department signage and displays to help stimulate sales and customer interest and praise.
• Researches under-performing areas of department with manager and helps to create appropriate solutions to combat these negatives.
• Provides outstanding customer service at all times.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

• Be available to work a flexible schedule that will shift as operation needs shift (includes working nights, weekends and holidays).
• Exceptional active listening and customer service skills
• Attention to detail
• Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques
• Knowledge of raw materials, productions processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods
• Knowledge of principles and methods for showing, promoting, and selling products. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales controls systems

EDUCATION

High School Diploma or GED preferred

EXPERIENCE

1 year food preparation experience preferred

CERTIFICATE/LICENSE

N/A

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Work is performed in a typical retail work environment
• Ability to lift weight up to 50 lbs. frequently
• Ability to stand for long periods of time, kneel, bend, reach as needed to perform duties
• Ability to work in different temperature control climate

MACHINERY AND EQUIPMENT USED

Sharp knives, slicing machine, stovetop, oven, scales