Volunteer and Community Engagement Coordinator

We ask that all applicants submit both a resume and a cover letter so we can get to know you better—applications without a cover letter will not be reviewed. Preferred candidates will have prior employment or volunteer experience in animal care and handling. 

This position works Tuesday – Saturday from 8:00 am – 4:30 pm. However, flexibility is required to work extended hours as necessary, including occasional evening or additional weekend hours for community events, meetings, and training.

Rate of pay is $23 - $25 per hour

The Animal Protective Foundation (APF) is an animal welfare organization serving the greater Capital Region since 1931. Our vision is a community where all companion animals are loved, respected, and receive exceptional care.

We also promote life-work balance and are committed to supporting all of our team members by giving them the opportunity to earn a living wage, offering generous PTO, and matching contributions to our 401(k) plan. Full-time staff are eligible for health, dental, vision, and life insurance benefits.

In a recent survey conducted by the University of North Carolina Charlotte, the Animal Protective Foundation’s staff satisfaction was in the top tier for peer animal shelters nationwide.

The Volunteer and Community Engagement Coordinator (VCEC) plays a vital role in the APF’s success by recruiting, interviewing, screening, training, and supervising volunteers who are essential to our operations. This includes volunteers active in our shelter operations, spay/neuter clinic, community pet wellness clinics, special events, administrative support, foster care providers and others. In addition, the VCEC oversees volunteers for community engagement programs including humane education, offsite adoption events, and other events hosted in the community.

The VCEC must be a professional, self-motivated, positive, goal-oriented, and organized individual with excellent interpersonal communication and problem-solving skills. The VCEC also implements clear guidelines for volunteers and foster caregivers to ensure high quality animal care, excellent customer service standards, safety, and the overall success of the APF.

Education and Experience: The successful candidates will have an associates-level degree or equivalent working experience such as supervising volunteer programs. Must have the ability to problem solve, be self-motivated, and have leadership qualities to build and supervise diverse teams. The ability to represent the APF in public settings is essential.

Knowledge: Must be proficient with computer applications including volunteer/customer databases, internet use, and Microsoft Office Suite. Must have excellent written and public speaking skills.

Skills: Must possess strong interpersonal communication and team building skills to effectively recruit and supervise a diverse corps of volunteers. Requires excellent customer service skills. Must be able to manage a budget. Needs to be highly organized and be able to effectively meet deadlines.