Sales Support Coordinator - National Accounts

About Church Hill Classics:
Church Hill Classics, we’ve proudly handcrafted over two million custom diploma frames, certificate frames, varsity letter frames, and award frames since 1991. Based in Monroe, CT, our female-owned company remains a U.S. leader in premium custom framing—trusted by over 1,500 colleges and universities, honor societies, the U.S. Military, and professional associations.

The Role:
We’re looking for a detail-oriented and proactive Sales Support Coordinator to partner with our National Account Manager and ensure flawless execution across our key retail accounts. This role is vital to keeping our operations smooth, enabling the National Account Manager to focus on building relationships and driving strategic growth.

What You’ll Do:

• Support the National Account Manager with operational and administrative tasks, helping streamline account workflows and processes.
• Maintain accurate records, manage orders, and track key account data in internal systems.
• Prepare reports, trackers, and presentations for internal reviews and partner-facing meetings.
• Coordinate with internal teams and retail partners to ensure timely execution of campaigns, promotions, and product updates.
• Monitor purchase orders, resolve discrepancies, and track inventory for the fulfillment processes.
• Help improve efficiency through process documentation and proactive problem-solving.

Why Join Us: Because we’re more than just a manufacturer—we’re storytellers of achievement, innovators of design, and dedicated to delivering craftsmanship that celebrates life's milestones.  As part of the Church Hill Classics team you will be part of a brand recognized for excellence and quality, and you will be an active participant in contributing to the growth and success of a company that values precision, creativity, and collaboration.

We also offer fantastic benefits:

• Company Paid Time Off and Sick Time
• Medical, Dental, and Vision Insurance
• Flexible Spending and Dependent Care Accounts
• 401k
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Participation in Perks at Work (discounts on a wide variety of specialty services and everyday items)

What We’re Looking For:

• Associates or Bachelors in Business, Marketing, or related field is preferred, but will consider years of relevant work experience in lieu of a degree.
• 2–4 years of experience in sales support, account coordination, or related administrative roles.
• Strong proficiency with Microsoft Excel, Google Workspace, and project management tools like Monday.com.
• Comfortable working with ERP/CRM systems and adapting to new technologies.
• Excellent organizational, analytical, and communication skills.
• Extremely focused on accuracy and a keen attention to detail.
• Ability to quickly learn new systems, technology, and processes.
• Strong analytical skills with the ability to interpret sales and inventory data and provide actionable insights.
• A proactive, team-oriented mindset and the ability to anticipate needs before they arise.