EHIP Administrative Assistant (Temporary)

The Temporary Administrative Assistant provides on-site clerical and administrative support to the Insurance Advocates and the Evergreen Health Insurance Program (EHIP) during Open Enrollment for medical insurance. This position will have responsibility for client insurance-related projects, such as assisting Insurance Advocates with processing insurance applications, contacting case managers and clients via phone and mail to assist with completing the application process, processing application denials and client discontinuations, and contacting clients and case managers to finalize certain insurance plan enrollments. This position reports to the EHIP Administrative Supervisor. This full-time, non-exempt, non-union temporary position is expected to last from November 3, 2025 through February 28, 2026. This position is 100% on-site in the Georgetown neighborhood of Seattle.

Essential Duties:

• Provide general clerical and administrative support to Insurance Advocates and the Insurance Coordinator. This support includes data entry, phone calls, letters, incoming and outgoing mail handling, and documentation of contact with clients, case managers, and vendors.

• Maintain accurate and up-to-date client records in the client data systems.

• Conduct database projects or status reports as assigned.

• Advocate for clients under the guidance of the Administrative Supervisor.

• Provide exemplary customer service to clients, case managers, insurance companies, the Department of Health’s Early Intervention Program (EIP), and community partners.

• Perform all assigned duties of the position and other duties as needed.

Core Competencies:

• Demonstrated skills and strong working knowledge of Microsoft Office suite of applications, including Excel, Access, and Word.

• Able to organize, prioritize multiple projects, and meet deadlines in a time-sensitive environment.

• Detail-oriented with a high level of accuracy.

• Demonstrated flexibility and adaptability.

• Ability to communicate clearly and professionally in both verbal and written form.

• Professional phone skills.

• Proven ability to work independently and in a collaborative team environment.

• Demonstrated ability to work effectively under stressful conditions.

Education and Experience:

• Two or more years of Administrative Assistant experience.

• Experience working in the medical coverage/insurance field preferred.

• Experience working in client databases.

• Basic knowledge of Washington state insurance laws and regulations, insurance plans, Medicare, Medicaid, Open Enrollment dates and the WA Healthplanfinder.

Work Environment:

• This role is a temporary full-time (40 hours/week) position reporting to the Lifelong Georgetown Yards site at 4634 E Marginal Way S, Ste C200, Seattle WA 98134. It is 100% on-site.

• Any offer of employment is contingent upon passing a criminal background check. Some programs may require additional background checks or frequency.

• This position operates in a professional office environment and requires extended periods of sitting at a desk and working on a computer. Occasional standing, walking, and light lifting of up to 20 pounds may be required to support office or event needs. The role may also involve occasional attendance at events or activities that take place outside of normal office settings or standard business hours.

_____________________________________________________________________________________

About Lifelong:

Lifelong is a community health organization committed to removing barriers to health with relentless compassion so that no one faces illness and injustice alone.

We lead with heart. Our respect for people drives our mission. For 40 years, Lifelong has fought health inequities so that everyone can have the opportunity to thrive. Our comprehensive services include food and nutrition, healthcare navigation, aging and disability support, and connection to housing and other vital resources.

We are looking for passionate, dedicated people to join our talented team and make real, meaningful changes in the daily lives of those living with chronic and life-threatening illnesses in their community. Lifelong offers exceptional benefits, including paid time off, medical and dental coverage in addition to a balanced work-life integration.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Lifelong, we are dedicated to building a diverse, equitable, inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

EEO Statement:

Lifelong is committed to creating an accessible, supportive environment and experience that recognizes diversity and cultural competence as integral components of what we do.

We are an Equal Employment Opportunity Employer and as such, we do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

_____________________________________________________________________________________

DISCLAIMER: INTENT AND FUNCTION OF JOB DESCRIPTIONS

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are an integral part of a compensation system, effective performance review system, related promotion, transfer, layoff, etc. decisions.

All descriptions have been reviewed to illustrate the job functions and basic duties, in addition to peripheral tasks or that could generally be considered as other duties as assigned.

In no instance, however, should the duties, responsibilities and requirements be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the positions.