The Clinical Intake & Scheduling & Employment Coordinator is a dual-role position responsible for overseeing the intake process for new private duty nursing clients, coordinating staffing and scheduling to ensure continuity of care, and managing key employment coordination functions for the agency. This position requires a detail-oriented Licensed Practical Nurse (LPN) or Medical Assistant (MA) with strong organizational, communication, and interpersonal skills to effectively bridge clinical intake, scheduling operations, and employee management. Experience required. LPN or MA preferred. Pay: $18-$25/Hour
Key Responsibilities:
- Conduct thorough intake assessments of prospective clients, ensuring all clinical and non-clinical information is accurately gathered and documented.Â
- Obtain initial authorizations and maintain ongoing service authorization, including renewals and extensions, per regulatory requirements.Â
- Assists with maintaining a complete and accurate visit schedule, tracking staff and availability, cancellations, late arrivals and/or early departures from assigned shifts, fully utilizing assigned scheduling software.
- Monitors electronic clock-ins and clock-outs for field staff, addresses missed clocks, and troubleshoots as needed.
- Finds replacements for staff that call in sick or are unable to work as needed.
- Recruits, interviews, and processes clinical new hires.
- Completes orientation and coordinates new hire training.
- Understands and assures adherence to all organizational and external policies, procedures, and processes (administrative, personnel, etc.). Seeks guidance and further clarification of organizational policies, procedures, and processes when uncertainty/confusion arises.
