BUSINESS DEVELOPMENT COORDINATOR

*We do not consider incomplete or Quick Apply applications. *

About the Organization:

BIOMEDICAL RESEARCH ALLIANCE OF NEW YORK LLC ('BRANY')
 

BRANY is the premiere resource for research support services for hospitals, universities, government agencies, and academic medical centers, as well as biotechnology, pharmaceutical and device companies. The services offered by BRANY, which are designed to improve research efficiency and quality, include but are not limited to ethics review, budget and contract negotiation, auditing, monitoring, and research billing and collections. BRANY was founded in 1998 and is owned by four leading academic medical centers — NYU School of Medicine, Montefiore Medical Center, Icahn School of Medicine at Mount Sinai, and Northwell Health.

Other divisions of BRANY include HRP Consulting Group (HRP) that provides human research protection consulting services, Tech Software, a leading provider of SaaS compliance solutions, and the CITI Program, a trusted provider of online research, ethics and compliance training. The CITI Program serves millions of learners in the U.S. and around the world.

BRANY is a growing company with a unique company culture that deeply cares about its team members. We are seeking hardworking, collaborative, ambitious, and accountable professionals looking to grow in an industry that contributes to the advancement of science, fosters learning, and facilitates innovation that promotes health and improves quality of life. 

General Summary/Objective:

The Business Development Coordinator is responsible for assisting the Business Development / Sales department at BRANY with a variety of sales and administrative tasks.  These tasks include assisting with developing and managing client relationships, preparing proposals and contracts, setting up meetings and demonstrations with clients, researching and following up with leads, and assisting with all departmental related assignments. 

Duties/Responsibilities: 

1. Promptly triage and process lead generation opportunities that result from email blasts and website traffic.
2. Provide clients with high quality customer service; respond promptly to inquiries from leads and clients.
3. Schedule meetings and demonstrations as requested for sales leadership.
4. Update CRM systems like Salesforce or other related databases with contact information and other pertinent details to ensure proper tracking of clients and lead opportunities.
5. Working closely with sales department leadership, follow-up on business leads as directed.
6. Support sales leadership with post-conference activities such as adding contacts to CRM system, call and / or email contacts as directed.
7. Carryout lead generation research projects using tools like ZoomInfo, LinkedIn and Google to gather contact info including names, emails, phone numbers.
8. Contribute ideas for additional lead generation projects and initiatives.
9. Support sales team by assisting with the development of proposals, and/or preparing and circulating new client agreements.
10. When agreements are circulated, ensure their prompt completion.  Circulate final documents internally to proper points of contact. Update databases as applicable.
11. Facilitate conference attendance for sales team by completing registration paperwork, secure hotel rooms, assist with travel arrangements, and when exhibiting make appropriate arrangements for proper booth setup at conference center, arrange for appropriate swag, flyers etc.
12. Generate pipeline reports for regularly scheduled business development meetings
13. Respond to calls and emails promptly and accurately.  Escalate questions to sales leadership as needed. 
14. Assist business development/sales by attending trade shows and conferences if needed
15. Assist business development/sales department staff with other activities as needed.
16. Use communication skills to establish and maintain good working relationships with clients and BRANY staff.
17. Interact with BRANY staff from other departments to satisfy requests from leads and clients, and to perform duties assigned as part of this role.
18. Use writing skills to effectively communicate via email and written correspondence.
19. Works independently, take initiative and troubleshoots daily routine problems as they occur. Develops or recommends a plan of corrective action for non-routine complex issues.
20. Work as a team member on special nonrecurring and ongoing projects. (*)
21. Other tasks as assigned.

           Non-Essential Functions will be noted by asterisk (*).

Education required:    

Bachelor’s degree in health/science related area preferred

Experience Required: 

Microsoft Word, Excel, PowerPoint, Outlook at intermediate level. Salesforce and/or CRM experience preferred.

Qualifications:

Current knowledge of research operations, IRB regulations, and/or proprietary software applications preferred.

SPONSORSHIP IS NOT AVAILABLE

Location:

Remote

Physical Demands and Environment:    

This position operates in an office environment using standard office equipment. It is largely a deskbound role. The position requires the individual to see, talk and hear. The employee is frequently required to use hands, fingers, and reach with hands and arms.

Travel: 

Moderate travel is expected for this position

Salary/Exempt Status: 

$60,000 - $65,000/Exempt

Benefits:

• Flexible schedule
• Medical, dental, and vision insurance
• Retirement benefits
• Group life Insurance
• Voluntary supplemental insurance
• Generous paid time off

EEO and Accommodations:

BRANY fully subscribes to the principles of Equal Employment Opportunity.  It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law.  In accordance with requirements of the Americans with Disabilities Act, and applicable state laws, it is our policy to provide reasonable accommodation upon request during the application process to eligible applicants in order that they may be given a full and fair opportunity to be considered for employment.  As an Equal Opportunity Employer, we intend to comply fully with applicable federal and state employment laws and the information requested on this application will only be used for purposes consistent with those laws.

BRANY is committed to the full inclusion of all qualified individuals. In keeping with our commitment, BRANY will take the steps to ensure that people with disabilities are provided reasonable accommodation. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact a BRANY representative at HR@brany.com