About WellLife Network: WellLife Network is a leading health and human services organization dedicated to supporting individuals and families across New York City and Long Island. Recognized as a 2023 top rated nonprofit, WellLife Network empowers people to overcome life’s challenges and achieve greater independence, well-being, and inclusion. We offer a comprehensive suite of programs spanning mental health, developmental disabilities, substance abuse, housing, and employment support, all grounded in a commitment to compassionate, high-quality care. Central to our mission is an unwavering dedication to diversity, equity, inclusion, and belonging (DEIB) within our organization and in the communities we serve. As a trusted community partner, WellLife Network fosters a nurturing environment where everyone has the opportunity to thrive and realize their fullest potential.
Position Summary: A LINK Case Manager’s s responsible for providing treatment to the child and their family/caregivers to address the clinical needs of the child and the complex needs of the family unit. The LINK Case Manager will provide crisis intervention and stabilization with the child/youth and family, and case management services such as referrals to other services and ensuring the structural home environment is safe.
- Responsible for three to four assigned cases and will work with the identified child(ren) and their families for a period of 4 to 6 weeks.
- Flexibility with his/her schedule in order to meet the needs of the families served.
- Available to all families in program 24 hours a day, 7 days a week, for the purpose of crisis intervention and support, on a rotating basis.
- Provide back-up case coverage to a fellow team member when needed.
- Work intensely with a family, in their home and community, as frequently as needed. As the caseload is kept small, a Case Manager will visit the family as many times as necessary during the course of the week, with a minimum of three visits weekly, and daily phone contact.
- Provide education to families regarding children’s mental health, teach behavior modification techniques, parenting skills, and provide parents with crisis stabilization strategies.
- Collaborate with community treatment providers, schools, other organizations, etc. to ensure continuity of care for youth and families served.
- Complete all necessary paperwork related to his/her cases, including but not limited to, home safety assessment, intake face sheet, intake evaluation and psychosocial history, admission/ discharge CAIRS, child strengths/ needs, safety alert plan, goal plan, goal plan fourth week review, goal plan termination review, progress notes, authorizations of release of information, consent forms, continuity of care document, discharge/ aftercare plan, and termination summary. A Case Manager will complete all documents thoroughly and submit them to his/her supervisor by the required due dates. A Case Manager will be responsible for maintaining case records consistently.
- Provide families with appropriate linkages and assist with relevant community resource identification.
- Meet with the Program Supervisor weekly for clinical supervision to review cases. A Case Manager will prepare for supervision and display a readiness to discuss case issues, including interventions and linkages.
- Prepare and meet with Program Director, and LINK team, every morning, to discuss updates and status of their cases.
- Participate in weekly team meetings, and act as a team member by providing mutual support, brainstorming of ideas, constructive feedback, etc.
